Queens Road Surgery
Angela C. 3 years ago • From Google
Great
Doctors who saved my life
I hold the medical professionals at this practice in the highest regard, having witnessed their exceptional care and compassion over time. Several doctors have truly made a significant impact throughout the years. The entire NHS system appears on the brink of collapse, with doctors at this surgery frequently left to manage the fallout. Everyone is working incredibly hard but overwhelmingly burdened. The NHS requires substantial organizational improvements. While I've experienced systemic failings, a remarkable doctor and supportive receptionist at this surgery have been my saving grace. The modern technological systems pose challenges for older patients, and enhanced communication between medical facilities and patients might help bridge this gap. However, we must remain mindful that not everyone, particularly older individuals, will become computer-proficient. No one should be marginalized in this increasingly digital landscape. The receptionists, though occasionally seeming overwhelmed, are never intentionally unhelpful. They undoubtedly feel the strain but maintain remarkable politeness. The struggle of relaying messages, constant redirections, and busy phone lines is evident. Two staff members recently stood out: Rachel (who expertly directed me to the most appropriate doctor for my specific issue) and Amy (whose compassionate approach was potentially life-saving). Continuity of care is paramount. The goal should be to be the person who meaningfully improves a patient's healthcare experience. With targeted training and improved communication involving all stakeholders, including patients, this surgery could become a place I would wholeheartedly recommend. The staff are genuinely wonderful, and the doctors are consummate professionals.
Queens road surgery is an excellent medical practice. The staff are incredibly compassionate, the facility is immaculate and spacious, providing ample room for all patients. Prescription turnaround..
Queens Road Surgery
DAVID R.
The surgical procedure was exceptionally managed. I'm dealing with an extensive skin graft on my left leg that requires extremely challenging maintenance and dressing, but the two nurses I..
Queens Road Surgery
sharon d.
Recently accompanied my mother to a medical appointment and utilized a disabled parking space with my blue badge clearly visible. Unfortunately, I was unaware of the requirement to input my..
Queens Road Surgery
Leigh G.
I really appreciate this medical practice and find Dr. Clarke exceptionally competent, alongside most of the other physicians who are all highly skilled, with just one exception. That particular..
Queens Road Surgery
Irene T.
Each physician at this medical practice is welcoming and provides top-quality treatment
Queens Road Surgery
Moto M.
Getting in touch with this medical practice is an exercise in frustration. Phone calls go unanswered, and if you attempt to visit in person, they simply redirect you back to their unresponsive phone..
Queens Road Surgery
Eve E.
The medical practice here is quite good. They're reasonably efficient, though my most recent consultation was delayed by over half an hour. However, I understand this is typical of the current NHS..
Queens Road Surgery
barbara m.
Top-notch service in the local market. Quick and precise. Gets the job done. And genuinely connects with customers.
Queens Road Surgery
Angela C.
I hold the medical professionals at this practice in the highest regard, having witnessed their exceptional care and compassion over time. Several doctors have truly made a significant impact..
Queens Road Surgery
orange c.
Dr. Graham is absolutely fantastic - without a doubt the top physician at this practice. He's been incredibly supportive and has made an enormous difference in my healthcare journey. His..
Queens Road Surgery
James B.
The receptionist at Queens Road surgery is hands down the most condescending and discourteous individual I've encountered. One would assume that empathy and attentive communication are crucial..
Queens Road Surgery
Finding B.
I've been a patient at this medical practice for a while now, and the physicians are truly exceptional. They're fantastic, and I have absolutely zero criticisms about their care. The problem lies..
Queens Road Surgery
John P.
I initially utilized this medical practice back in 2013, then relocated. Upon returning three years ago, I was shocked by the decline in quality. While the nursing staff and reception team remain..
Queens Road Surgery
Pamela J.
Ryan, Michelle, and the reception team were incredibly supportive when my daughter was feeling nervous about her tooth extraction. They walked her through the entire process, offering comforting..
Queens Road Surgery
Caroline A.
I'm not satisfied with this facility. While the reception staff are pleasant and most of the medical team is competent, there's one physician whose behavior is deeply troubling. I'm seriously..
Queens Road Surgery
H t
It was nice to feel like someone actually cared for once. I'm very grateful indeed. Big up junior doctors, pay them what they are worth.
Queens Road Surgery
Colin D.
Once more, this medical facility demonstrates its lack of professionalism. For the third consecutive time, I've been unable to secure a proper appointment. I was scheduled to receive a finger..
Queens Road Surgery
Janine J.
Utterly appalling and patronizing.
Queens Road Surgery
Susan C.
I was under the impression this was a medical practice! Their phone line is perpetually engaged, even at the precise moment of opening, and when you finally manage to connect, the receptionist..
Queens Road Surgery
Andrew M.
Dr. Money has truly exceeded expectations in caring for my father at home. He has gone the extra mile by visiting him twice in the emergency department, and I cannot praise him enough. His..
Queens Road Surgery
Rachel S.