GB

George B. 3 years ago • From Google

Rating

Excellent

Donna helped me through a tough moment

I was directed to this location for blood work due to the chaotic state of the Knowsley & St Helens phlebotomy department, currently undergoing investigation for potential bowel cancer after blood was detected in my stool sample... there's only so much one can say. While I'm typically an upfront individual, I struggle with PTSD and once again feel let down by the NHS. Donna, the phlebotomy nurse, recognized my escalating distress and immediately took action, going to extraordinary lengths to support me. She truly embodies the essence of compassionate care and mutual understanding. My heartfelt gratitude to Donna for her exceptional kindness... from George Barkley

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