Townfield Doctors Surgery
Ajeet C. 2 years ago • From Google
Bad
Dr Babu's shocking phone manner ruined everything
Avoid registering with this medical practice, as the staff demonstrate zero compassion or understanding. I've promptly switched healthcare providers following an incredibly unprofessional interaction with DR BABU. The conversation began with an abrupt "yes, what is the problem," and when I raised concerns about notes in the NHS app, she dismissively claimed she had completed her part and wasn't responsible for administrative matters. I felt completely dehumanized, as if I were merely a box to be checked. Her limited English comprehension made communication challenging, which visibly agitated her, ultimately leading her to abruptly terminate the call. The entire experience made me feel like I was receiving treatment more befitting a poorly managed healthcare system in an underdeveloped region, not a professional medical setting. Her approach was entirely inappropriate for a healthcare professional. DR BABU urgently needs to improve her communication skills and develop a more empathetic approach to patient interactions before continuing to practice medicine.
Marta provided top-notch care during my visit. Her professionalism was outstanding, and the procedure was completely comfortable. She was incredibly welcoming, and the appointment ran precisely as..
Townfield Doctors Surgery
J K.
I'm absolutely delighted with this medical practice. Having been their patient for over a decade, I've consistently found their staff incredibly supportive and compassionate. Every interaction with..
Townfield Doctors Surgery
Joga B.
Much appreciated, excellent service
Townfield Doctors Surgery
Sam K.
Once again, a delightful experience at the clinic with the consistently friendly and supportive staff - special thanks to Daisy and Claire
Townfield Doctors Surgery
ilhan a.
Prompt and efficient service that met my expectations without any hassle
Townfield Doctors Surgery
Kirsty B.
The front desk staff member consistently provides exceptional and warm assistance, making her a delightful presence.
Townfield Doctors Surgery
Anonymouse
Went for a review on medication that I regularly take, doctor didn’t really knew much about what tablets I was on and didn’t ask if I had any concerns just want me in and out. There were reminder..
Townfield Doctors Surgery
Kimberley P.
Marta is truly exceptional—her warmth, compassion, and empathy are remarkable. She creates an instantly comfortable atmosphere that makes you feel completely at ease. I cannot speak highly enough..
Townfield Doctors Surgery
Ahmed H.
I stood in line for a quarter of an hour, with the front desk staff deliberately appearing occupied and completely disregarding my presence. After 60 minutes, she informed me that I would not be..
Townfield Doctors Surgery
Ghayas K.
Poor Communication and Prolonged Waiting at Townfield Doctors Surgery I arrived for my pre-booked GP consultation at 2:00 PM through PATCHS, seeking urgent attention for knee discomfort (given my..
Townfield Doctors Surgery
Tracey G.
Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate,..
Townfield Doctors Surgery
Mandeep G.
Kudos to Daisy, Claire, and the medical staff. Despite the hectic environment in the clinic, Daisy assisted me effectively with my concerns while Claire was simultaneously supporting other patients...
Townfield Doctors Surgery
Fariya N.
I scheduled a consultation with my primary care physician, but since their availability was limited, I was redirected to another doctor. Unfortunately, I encountered a physician with an extremely..
Townfield Doctors Surgery
Trevor R.
Absolutely delighted with every aspect of the service. The entire team is exceptional and top-notch 👏
Townfield Doctors Surgery
Radica D.
It's impossible to communicate with the reception staff by phone, and when you visit in person, they're constantly distracted on their own phones. Their attitude is incredibly unprofessional and..
Townfield Doctors Surgery
Ajeet C.
Avoid registering with this medical practice, as the staff demonstrate zero compassion or understanding. I've promptly switched healthcare providers following an incredibly unprofessional..
Townfield Doctors Surgery
Ali K.
Ashlenta (assuming I've got the name right) at the front desk was incredibly supportive and went above and beyond to assist me.
Townfield Doctors Surgery
Michelle B.
The medical professionals here are incredibly thorough, taking the time to walk patients through each aspect of their care with clear, detailed explanations.
Townfield Doctors Surgery
Akansha g.
I encountered a terrible experience at this medical facility. The staff completely disregards patient concerns and fails to address any issues. The service quality is absolutely unacceptable at..
Townfield Doctors Surgery
maryann w.
I had a scheduled visit on March 20th, and unfortunately, the nurse was unavailable, which I understood. However, I was deeply frustrated by the staff's attitude when they claimed they had sent me a..
Townfield Doctors Surgery
Harminder S.