The Allum Medical Centre
Kate D. 2 years ago • From Google
Average
Dr Chana's Thorough Care Amid Booking Chaos
Dr. Chana exceeded my expectations in managing my recent medical concerns. While securing an initial consultation took some time, she promptly ordered blood tests and an X-ray upon our first meeting. Despite holiday delays and waiting periods, she was efficient in following up with test results. She quickly arranged a repeat of two blood tests and scheduled another routine appointment. Her guidance led me to submit an e-consult requesting a callback, and I received an email confirmation the next day. Through the Patient Access app, I was scheduled for a call between 8:30-10:30AM, and she contacted me at 9:30 with positive findings from both tests and X-ray. I'm grateful for her thorough care. However, I'm now experiencing significant frustration with booking a follow-up appointment. The booking process seems unnecessarily complicated, with limited options: calling at 12pm on Tuesdays (a detail not mentioned in their recorded message) or phoning at 8am on the desired appointment day. When suggested to use the e-consult method I'd used previously, I discovered the system is currently overwhelmed and accepting no new requests. My only remaining option is to somehow secure an appointment that doesn't meet the urgent criteria. The Allum Centre desperately needs to improve their administrative procedures.
Customers are waiting in line while a single staff member is loudly gossiping and joking around, completely ignoring their service responsibilities 😡😡
The Allum Medical Centre
Eugene D.
Fantastic interaction with the medical office today. Submitted an electronic consultation early in the day and got a callback in under half an hour. Dr. Seerah was incredibly professional,..
The Allum Medical Centre
Katie K.
Dr. Ravinder was exceptional. He truly paid attention to my concerns, dedicated ample time to providing comprehensive support, and even conducted an in-person consultation. Much appreciation.
The Allum Medical Centre
Anonymouse
They called me to inform me I would be able speak to a GP within 2hrs. No callcack ever happened. I don’t use the NHS much if at all because I try to keep well. I would hope integrity would be..
The Allum Medical Centre
F D.
I was attended to by the nurse, Elena. My blood test and blood pressure measurements were conducted. She demonstrated kindness, respect, and professionalism throughout the examination. The..
The Allum Medical Centre
Andrea A.
I want to express my gratitude for Dr. Chana, who has been an incredible source of support during my recent health challenges. Despite ongoing medical concerns, I feel genuinely cared for by her in..
The Allum Medical Centre
Usman N.
Dr. Ravinder stands out as an exceptionally skilled and collaborative medical professional. His extensive expertise and top-notch training make him a physician I would confidently recommend to..
The Allum Medical Centre
Abby A.
I had a fantastic appointment with Dr. Ravinder. He carefully listened to my concerns and provided a comprehensive, thorough examination and treatment plan. I'm confident that his professional..
The Allum Medical Centre
artemis A.
Dr. Ravinder provided exceptional care during both the electronic consultation and in-person visit today. I was thoroughly impressed by the professionalism and efficiency of the medical service..
The Allum Medical Centre
Anushia J.
Dr. Ravinder consistently provides exceptional, comprehensive care during our consultations. He's an outstanding physician whom I wholeheartedly endorse!
The Allum Medical Centre
Tracey B.
Hi, I consulted Dr. Channa today, 24th JAN 2024, and previously in December 2023. It was truly uplifting to encounter a physician who genuinely prioritized listening to my concerns and recalled our..
The Allum Medical Centre
Adrian L.
Dr. Chana, whom we consulted on 28/03/24, exemplifies the highest standard of medical care. Her compassionate approach and genuine warmth make patients feel truly heard and supported. She carefully..
The Allum Medical Centre
Ny H.
The front desk staff demonstrated a complete lack of professionalism and courtesy. During my initial phone call, I carefully noted down the appointment details, only to arrive and be informed that I..
The Allum Medical Centre
Alex M.
Dr. Chana once again provided exceptional care, attentively hearing my health concerns with genuine compassion. The consultation felt unhurried and thorough, with the doctor carefully listening to..
The Allum Medical Centre
Aryanna B.
Dr. Chana stands out as the most exceptional general practitioner I've encountered. Her expertise in managing my diabetes has been invaluable, and I'm truly thankful for her exceptional care and..
The Allum Medical Centre
Sajad S.
Dr. Chana is an exceptional healthcare professional who stands out from the rest. During consultations, she makes patients feel genuinely valued and never hurried. Her approach ensures that every..
The Allum Medical Centre
Jawad K.
During my appointment with Dr. Ravinder, I was truly impressed by his exceptional bedside manner. He stands out as the most compassionate physician I've encountered in recent years. Dr. Ravinder..
The Allum Medical Centre
Dr. K.
I reached out to the medical office this morning to schedule a diabetic consultation for my mother. The staff was incredibly helpful and quickly connected me with the administrative department. I..
The Allum Medical Centre
Dianne J.
I had a phone conversation with Ravinder, who promptly accommodated me. The diagnostic process and referral were handled with remarkable speed and precision. Ravinder demonstrated exceptional..
The Allum Medical Centre
Alexandru M.
During our family's interactions with this medical facility, we've consistently had exceptional experiences. The personnel consistently demonstrated warmth and genuine care. The physician is..
The Allum Medical Centre
Raaz t.