LG

Leigh G. 2 years ago • From Google

Rating

Excellent

Dr Clarke helped me feel heard

I really appreciate this medical practice and find Dr. Clarke exceptionally competent, alongside most of the other physicians who are all highly skilled, with just one exception. That particular doctor has been consistently discourteous, interrupting me and displaying a patronizing attitude that makes me feel unheard. Despite this single negative experience, all other medical staff are outstanding. The reception team is particularly welcoming, and there's one young staff member who has been incredibly helpful during my previous visits. I'm especially grateful to Dr. Clarke and Clare the pharmacist, who genuinely seem committed to my healthcare. While I'm generally very satisfied with the surgery, I'm currently facing a significant challenge regarding some incorrect medical notes that were added by an external party. I was only made aware of these notes by Dr. Worthy and am seeking guidance on how to address and correct them. Notwithstanding this issue, I consider this an excellent medical practice with remarkable healthcare professionals.

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