Riversdale Surgery
Iris (. 2 years ago • From Google
Excellent
Dr knowles really listens and cares
Since joining Riversdale Surgery five months ago, we've consistently had outstanding experiences. The administrative and reception team are invariably friendly, courteous, and quick to respond (phone calls to book appointments are swiftly handled)! Despite current NHS pressures and potential waiting times for appointments, emergency slots are always accessible when you contact them early. Dr Issy Knowles, our GP, has been exceptional. She meticulously reviews our medical history and demonstrates remarkable thoroughness, consideration, and empathy. She comprehensively examines our entire health situation, exploring every potential avenue and offering support through additional tests or referrals whenever possible. It's profoundly meaningful when a healthcare professional genuinely listens and acknowledges the challenges of your health experiences, even when complete solutions aren't immediately available. We are deeply grateful for Dr Knowles' dedicated approach to our case and feel genuinely comforted by her consistent, detailed care and attention.
I find myself at odds with the previous assessments, as a recent National Health Service study revealed their performance significantly surpassed standard benchmarks across all measured areas.
Riversdale Surgery
Iris (.
Since joining Riversdale Surgery five months ago, we've consistently had outstanding experiences. The administrative and reception team are invariably friendly, courteous, and quick to respond..
Riversdale Surgery
Michael B.
I called the clinic early this morning about an appointment and was informed I'd receive a call at 11:30. However, no call came. When I phoned back after an hour, the staff claimed there were..
Riversdale Surgery
Anonymouse
Always friendly, easy to get appointments. The mental health services provided here have been the best I have ever experienced. Can not recommend or praise this practice enough.
Riversdale Surgery
Charmaine M.
It's an absolute struggle to get any assistance from them. I spent three months persistently calling to get a referral for an ECG, as they claimed they never received the email - which was sent at..
Riversdale Surgery
Graham O.
Every time I schedule an appointment, punctuality seems to be a foreign concept to them! We're talking about delays that stretch way beyond a few minutes—more like three-quarters of an hour with..
Riversdale Surgery
Paul d.
Everyone at the medical office, including all doctors and personnel, were extremely accommodating and supportive.
Riversdale Surgery
Colin R.
Despite being a bustling medical office, I've consistently encountered staff members who are eager to assist and accommodating.
Riversdale Surgery
Alistair W.