MR

Marie-louise R. 2 years ago • From Google

Rating

Great

Dr McKean actually listened to my foot

Following an initial unsatisfactory visit with another GP in September 2023 regarding a broken toe and metatarsal fracture that wasn't properly diagnosed, I returned to Lensfield Medical Center seeking a second opinion. Since I was experiencing significant pain and mobility issues, I requested an appointment with a different doctor. Fortunately, I was able to see someone urgently that same day. I was fortunate to be seen by Dr Ross McKean. He proved to be exceptionally diligent, genuinely warm and approachable, and made genuine effort to listen and thoroughly assess my foot without cutting corners. It was truly a wonderful experience! :-) Dr McKean arranged for me to receive priority X-ray imaging at Addenbrooks Hospital in Cambridge, which confirmed the fracture diagnosis :-( Since then, Dr McKean has checked in with me on two occasions and sent follow-up messages to discuss my treatment plan and monitor my recovery progress. I felt confident that I was receiving care from a highly skilled and compassionate physician who genuinely prioritized his patients' wellbeing—a quality that seems increasingly rare! I'm pleased to give Dr Ross McKean this glowing endorsement because he absolutely merits it. Dr McKean is among the finest doctors I've encountered. He demonstrates excellent clinical knowledge, genuine warmth, authentic concern, and meticulous attention to detail. He is a tremendous asset to Lensfield Medical Center, where I've been registered as a patient for nearly four years since relocating to Cambridge from Denmark, and I sincerely hope he continues his work there as a GP for many years to come :-)

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