Empingham Medical Centre
RM
Royston M. 3 years ago • From Google
Average
Despite some negative feedback about communication, my three-year experience as a patient here has been predominantly positive. Admittedly, staff have occasionally been somewhat brusque, but everyone is entitled to an occasional off day. Regarding doctor consultations (which have become increasingly rare post-pandemic), my experience remains largely favorable. Take Dr. Ostapenko, a Ukrainian GP with an excellent bedside manner and refreshing approach, in contrast to another doctor during Covid who merely asked me to photograph a barely visible skin rash for remote diagnosis - which was frankly ridiculous. While this practice is part of the broader, dysfunctional NHS that desperately needs fundamental reform but likely won't receive it, they seem to be doing their best with limited resources. My recommendations would be to address the abysmal parking situation and develop a comprehensive strategy for managing the anticipated influx of patients from the upcoming massive housing developments in Stamford's west end and surrounding areas. The potential consequences will certainly be fascinating to observe. My final question: is there genuinely no alternative to the current chaotic appointment system? The situation remains scandalous, though admittedly not unique to this practice.
Phil T.