AA

Abuyaseen A. one year ago • From Google

Rating

Bad

Dr routledge saved my medical visit

Dr N Routledge is an exceptional physician, and he's the sole motivation behind my visits to this medical practice. I wholeheartedly award him 5 stars ⭐ and would enthusiastically recommend him to others. He is truly an outstanding professional. However, I'm compelled to rate the overall experience at just 1 star due to the receptionist - a mixed-race woman with striking eye color who represents the epitome of rudeness and unprofessionalism. Her demeanor is shockingly unwelcoming; she refuses to make eye contact or even acknowledge patients during interactions, creating an incredibly uncomfortable atmosphere. I can't help but suspect her attitude might be racially motivated, as her behavior seems markedly different when dealing with non-Asian or non-Muslim patients. As an Asian Muslim with a beard, I feel particularly singled out by her dismissive and discriminatory conduct.

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