Arthur Medical Centre
Vikki C. one year ago • From Google
Excellent
Dr Thompson: A Compassionate Medical Professional
Reaching the surgery can be incredibly frustrating, but if you manage to connect and find yourself with Dr. Thompson, prepare for an uplifting experience. She is truly wonderful. In the brief time of about ten minutes that I spent with her, she proved to be far more efficient and professional than my previous experiences at Royal Derby. What impressed me even more was how she addressed my husband's inquiries without any hint of impatience; he typically avoids social interactions except when absolutely necessary for me, yet he found her delightful as well. Her warmth was palpable—she genuinely took the time to comfort me by holding my hand in a caring manner. From now on, I will certainly make it a point to request her whenever I need medical assistance. Dr. Thompson is simply phenomenal! Thank you for your support and kindness (the one with the hobbit child!).
If I had the option to rate this facility with no stars, I would certainly choose that. Ever since they overhauled their appointment system on December 5, 2022, accessing medical care has become..
Arthur Medical Centre
Chloe C.
My ongoing struggle with mental health challenges, particularly anxiety and depression, has resurfaced and is causing significant distress. The process of securing a medical consultation feels..
Arthur Medical Centre
Chris G.
The way this medical practice operates is disgraceful, booking an appointment is virtually impossible and they consistently fail to return phone calls, claiming they're at full capacity and..
Arthur Medical Centre
Lizzy C.
Exceptional physicians will ensure that you are scheduled for an appointment as soon as possible. If your situation is not urgent enough for an in-person visit, you can request a callback from a..
Arthur Medical Centre
Rhiannon H.
I have encountered numerous challenges with the surgery regarding the monthly renewal of my mother's prescription, as she is unable to handle this task on her own. I have spent countless hours on..
Arthur Medical Centre
Lee L.
The practice is managed extremely poorly. The reception staff display a lack of courtesy and are not at all helpful, so you should expect to accomplish little when you reach out by phone.
Arthur Medical Centre
Jared H.
Still unable to schedule regular check-ups. Only same-day appointments available, which require calling or visiting the clinic precisely at 8am. Even then, there's no assurance of securing a..
Arthur Medical Centre
JILL M.
I was truly impressed! I scheduled a visit with a doctor who dedicated ample time to assess my condition. The examination was extremely detailed! She arranged for another appointment for the..
Arthur Medical Centre
Ash A.
If I had the option, I wouldn't award them any stars. The care my partner receives concerning prescriptions is appalling; despite receiving final warnings regarding reviews, securing an appointment..
Arthur Medical Centre
Alison P.
The medical team here consistently demonstrates compassion and attentiveness. They're genuinely committed to addressing patient concerns and providing thorough care. Scheduling is remarkably..
Arthur Medical Centre
D R.
Since relocating to this region, I have experienced no issues with the surgery and have consistently been able to secure an appointment. Their assistance with my healthcare concerns has been..
Arthur Medical Centre
Every G.
Absolutely dreadful medical procedure. The staff demonstrated zero empathy when handling delicate matters, such as carelessly revealing private test results in public spaces or making unexpected..
Arthur Medical Centre
Denise M.
The reception staff at the front desk generally perform well. The physicians are competent, but it would enhance the experience if patients could see the same doctor during each visit. The telephone..
Arthur Medical Centre
Joanna S.
The medical professionals here consistently demonstrate warmth and empathy, showing a sincere commitment to patient care. I feel fortunate to receive treatment at this practice.
Arthur Medical Centre
hayley h.
Completely ineffective! A child showing signs of a chest infection is left without available appointments. Try consulting the pharmacy, as they might be able to provide some assistance. However,..
Arthur Medical Centre
Vince S.
It is truly disappointing that they require your name, address, and date of birth just to record that a conversation took place. After collecting this information, they simply inform you that there..
Arthur Medical Centre
Kelly V.
What an absolute gem of a receptionist! She transformed what could have been a stressful medical visit into a genuinely delightful experience. Her warmth and professionalism were truly outstanding...
Arthur Medical Centre
Chris D.
I contacted the reception to discuss changing my medication due to ongoing pain. Previously, my doctor had advised waiting a few weeks before making any changes. However, the receptionist insisted I..
Arthur Medical Centre
David (.
Having resided in this locality for twelve years, I have witnessed the GP surgery's remarkable performance prior to the pandemic. Currently, securing an appointment has become nearly impossible due..
Arthur Medical Centre
Val M.
Throughout the challenging times of the Covid pandemic, the staff consistently demonstrated exceptional support and compassion. We felt incredibly fortunate to have such understanding and attentive..
Arthur Medical Centre
Lisa (.