Lensfield Medical Practice
Dave W. 10 months ago • From Google
Bad
Dr Waters won't do home visits for COPD
I have experienced extremely poor treatment from Dr Waters, who repeatedly sends me text message reminders to visit the surgery despite knowing that my COPD makes walking difficult. Although the surgery is only 10 minutes away, Dr Waters appears unwilling to conduct home visits instead. My mental health struggles (I have EUPD) are also dismissed by the entire staff, other physicians, and Dr Waters in particular. I strongly advise others to avoid this surgery, as it has been a disappointing experience for me. I considered raising concerns with Tanya, the surgery manager, but she has been disrespectful and unprofessional previously. Additionally, several other doctors have treated me poorly due to my mental health condition. I am deeply dissatisfied with the care provided by LENSFEILD ROAD MEDICAL PRACTICE. I have severe breathing difficulties and rarely leave home due to my condition. My mental health is deteriorating significantly—I experience suicidal thoughts daily—yet I receive no support whatsoever. The doctors have consistently failed to help me, and I feel utterly let down and hopeless. Glen L IMPORTANT UPDATE 7th OCTOBER 2025 I continue to experience manipulation by the doctors at LENSFEILD ROAD MEDICAL PRACTICE. DR ANDREW PERRETT and DR ELIZABETH WOODROFFE have now added themselves to the list of dishonest and incompetent medical professionals at this practice. They repeatedly claim to have contacted external organisations and developed support plans for me, but nothing appears in my medical records. Even after speaking with Dr Perrett directly, he cannot explain what these supposed plans actually are. I believe I am being systematically deceived. This review and update are intended to warn others to avoid this medical practice entirely.
The online booking process is remarkably efficient, and both the clinical team and front desk staff have consistently demonstrated kindness and support. Additionally, I was impressed by how rapidly..
Lensfield Medical Practice
Natalia N.
The doctor demonstrated professionalism and empathy throughout my visit, and the rest of the team I encountered were equally courteous and competent. I underwent a cervical screening at this clinic,..
Lensfield Medical Practice
A (.
Since starting university in Cambridge, I've been a patient at this clinic. Despite having several complicated health issues that most medical professionals struggle to manage, this practice has..
Lensfield Medical Practice
Calvin B.
I can't speak highly enough about this clinic. Dr Ford is my physician, and he genuinely listens to what I have to say, shows real empathy, and demonstrates that he truly cares about his patients...
Lensfield Medical Practice
Nadia J.
The team and doctors at this practice have been incredibly supportive during my battle with cancer and depression. I'm deeply appreciative of everything they've done. The facility is spotless, the..
Lensfield Medical Practice
Francesca L.
Excellent medical facility. There's a convenient online system for submitting health concerns, requesting medications, or asking administrative questions. Responses typically arrive within sixty..
Lensfield Medical Practice
Nadezhda M.
I've been receiving care at this practice for more than three decades. The physicians and nursing staff, particularly Dr. Perrett, are exceptional. In contrast to many other medical offices,..
Lensfield Medical Practice
Alexis S.
Skip this one. There are many superior medical practices available, and this isn't among them. The quality of care here is essentially non-existent. They accomplish virtually nothing. After 11..
Lensfield Medical Practice
dave w.
I have experienced extremely poor treatment from Dr Waters, who repeatedly sends me text message reminders to visit the surgery despite knowing that my COPD makes walking difficult. Although the..
Lensfield Medical Practice
Jonah C.
I'm deeply appreciative of being a patient at such an excellent medical practice. Outstanding care delivered with genuine compassion and personal attention.
Lensfield Medical Practice
Tessa Y.
Excellent care and medical services provided by every team member, including phone staff, front desk personnel, and physicians. After recently moving to Cambridge, I registered as a new patient and..
Lensfield Medical Practice
Yasmin S.
The physicians are adequate. While I'm always assigned different doctors (which seems standard these days), the nursing staff is quite pleasant. However, when I called the receptionist to discuss my..
Lensfield Medical Practice
Tabassum C.
Visited on a Monday to sign up and was advised to book an appointment through their website, which I did right away. I received a text confirmation for an appointment scheduled for Thursday of that..
Lensfield Medical Practice
Pip A.
The team members were approachable and eager to assist. Dr. Waters demonstrated exceptional kindness and empathy throughout my visit. She promptly directed me to a specialist when she suspected a..
Lensfield Medical Practice
Kizzia S.
My partner's appointment was delayed by over half an hour, forcing him to leave without being seen. He checked with the front desk twice to find out what was causing the hold-up, yet despite other..
Lensfield Medical Practice
Qiushi L.
The reception staff provided excellent service during my visit. I had concerns regarding my prescription medication, but the team at Lensfield Medical Practice assisted me with the registration..
Lensfield Medical Practice
Marie-Louise R.
Following an initial unsatisfactory visit with another GP in September 2023 regarding a broken toe and metatarsal fracture that wasn't properly diagnosed, I returned to Lensfield Medical Center..
Lensfield Medical Practice
Cherki M.
I've resided in Cambridge for the past 3 years before relocating to London several weeks back. I'd like to strongly suggest Landsfield GP in Cambridge to anyone moving to the area. The staff are..
Lensfield Medical Practice
Ibrahim H.
The staff and physicians were courteous and attentive to my needs.
Lensfield Medical Practice
Andrew (.
This is an outstanding medical facility that deserves the highest praise. Over the past ten years, I've consistently received excellent treatment for various ailments, ranging from minor respiratory..
Lensfield Medical Practice
julia m.