DW

Dave W. 8 months ago • From Google

Rating

Bad

Dr Waters won't do home visits for COPD

I have experienced extremely poor treatment from Dr Waters, who repeatedly sends me text message reminders to visit the surgery despite knowing that my COPD makes walking difficult. Although the surgery is only 10 minutes away, Dr Waters appears unwilling to conduct home visits instead. My mental health struggles (I have EUPD) are also dismissed by the entire staff, other physicians, and Dr Waters in particular. I strongly advise others to avoid this surgery, as it has been a disappointing experience for me. I considered raising concerns with Tanya, the surgery manager, but she has been disrespectful and unprofessional previously. Additionally, several other doctors have treated me poorly due to my mental health condition. I am deeply dissatisfied with the care provided by LENSFEILD ROAD MEDICAL PRACTICE. I have severe breathing difficulties and rarely leave home due to my condition. My mental health is deteriorating significantly—I experience suicidal thoughts daily—yet I receive no support whatsoever. The doctors have consistently failed to help me, and I feel utterly let down and hopeless. Glen L IMPORTANT UPDATE 7th OCTOBER 2025 I continue to experience manipulation by the doctors at LENSFEILD ROAD MEDICAL PRACTICE. DR ANDREW PERRETT and DR ELIZABETH WOODROFFE have now added themselves to the list of dishonest and incompetent medical professionals at this practice. They repeatedly claim to have contacted external organisations and developed support plans for me, but nothing appears in my medical records. Even after speaking with Dr Perrett directly, he cannot explain what these supposed plans actually are. I believe I am being systematically deceived. This review and update are intended to warn others to avoid this medical practice entirely.

Other reviews for Lensfield Medical Practice