Lensfield Medical Practice
Dave W. 8 months ago • From Google
Bad
Dr Waters won't do home visits for COPD
I have experienced extremely poor treatment from Dr Waters, who repeatedly sends me text message reminders to visit the surgery despite knowing that my COPD makes walking difficult. Although the surgery is only 10 minutes away, Dr Waters appears unwilling to conduct home visits instead. My mental health struggles (I have EUPD) are also dismissed by the entire staff, other physicians, and Dr Waters in particular. I strongly advise others to avoid this surgery, as it has been a disappointing experience for me. I considered raising concerns with Tanya, the surgery manager, but she has been disrespectful and unprofessional previously. Additionally, several other doctors have treated me poorly due to my mental health condition. I am deeply dissatisfied with the care provided by LENSFEILD ROAD MEDICAL PRACTICE. I have severe breathing difficulties and rarely leave home due to my condition. My mental health is deteriorating significantly—I experience suicidal thoughts daily—yet I receive no support whatsoever. The doctors have consistently failed to help me, and I feel utterly let down and hopeless. Glen L IMPORTANT UPDATE 7th OCTOBER 2025 I continue to experience manipulation by the doctors at LENSFEILD ROAD MEDICAL PRACTICE. DR ANDREW PERRETT and DR ELIZABETH WOODROFFE have now added themselves to the list of dishonest and incompetent medical professionals at this practice. They repeatedly claim to have contacted external organisations and developed support plans for me, but nothing appears in my medical records. Even after speaking with Dr Perrett directly, he cannot explain what these supposed plans actually are. I believe I am being systematically deceived. This review and update are intended to warn others to avoid this medical practice entirely.
I'm deeply appreciative of being a patient at such an excellent medical practice. Outstanding care delivered with genuine compassion and personal attention.
Lensfield Medical Practice
Calvin B.
I can't speak highly enough about this clinic. Dr Ford is my physician, and he genuinely listens to what I have to say, shows real empathy, and demonstrates that he truly cares about his patients...
Lensfield Medical Practice
Pavlos K.
Terrible ordeal. I attempted to sign up as a fresh patient by ringing ahead and informing them of my location. They instructed me to obtain some paperwork from their site, complete it, and bring it..
Lensfield Medical Practice
dave w.
I have experienced extremely poor treatment from Dr Waters, who repeatedly sends me text message reminders to visit the surgery despite knowing that my COPD makes walking difficult. Although the..
Lensfield Medical Practice
Tabassum C.
Visited on a Monday to sign up and was advised to book an appointment through their website, which I did right away. I received a text confirmation for an appointment scheduled for Thursday of that..
Lensfield Medical Practice
Eleanor S.
I'm relatively new as a patient here and have generally had a wonderful experience with the staff - until this encounter. I'm seriously unwell with covid and when you reach out to your doctor,..
Lensfield Medical Practice
Yong-Guang Z.
Secured an appointment without delay and pleased with the courteous team members.
Lensfield Medical Practice
Marie-Louise R.
Following an initial unsatisfactory visit with another GP in September 2023 regarding a broken toe and metatarsal fracture that wasn't properly diagnosed, I returned to Lensfield Medical Center..
Lensfield Medical Practice
Milto M.
Excellent physician with a compassionate team. I couldn't have gotten through this without my doctor at Lensfield Medical Practice. She was attentive and provided the best guidance to help me begin..
Lensfield Medical Practice
Julia J.
I've been coming to this practice for nearly two years, and while I was initially uncertain, they've consistently stepped up to address my health concerns with compassionate and caring medical staff.
Lensfield Medical Practice
Qiushi L.
The reception staff provided excellent service during my visit. I had concerns regarding my prescription medication, but the team at Lensfield Medical Practice assisted me with the registration..
Lensfield Medical Practice
julia m.
The online booking process is remarkably efficient, and both the clinical team and front desk staff have consistently demonstrated kindness and support. Additionally, I was impressed by how rapidly..
Lensfield Medical Practice
René S.
As a newcomer to the UK, the NHS system, and Lensfield, I was pleasantly impressed by my initial experiences with them. Their team consistently responded to my inquiries promptly and with genuine..
Lensfield Medical Practice
L.p L.
Dr Ford demonstrates arrogance and a lack of authenticity, showing little commitment to patient welfare. He supports his unfounded opinions by misrepresenting research and fabricating evidence that..
Lensfield Medical Practice
Barbara S.
This medical practice is outstanding. I've been a patient for 3 years and have consistently had excellent experiences. I'm truly thankful and fortunate to have such a wonderful clinic in my area...
Lensfield Medical Practice
Anna D.
Scheduling an appointment presents unnecessary difficulties - phone bookings aren't available, requiring you to complete an online form instead, and appointments can only be reserved during specific..
Lensfield Medical Practice
Nadia V.
I want to express my sincere gratitude for the exceptional care and assistance that this clinic, particularly Dr A Ng, has provided to me and my loved ones throughout the past year. As recent..
Lensfield Medical Practice
Louella H.
I felt compelled to commend Lensfield Medical Practice for the exceptionally quick and efficient service I received recently. When I called the surgery at 10 a.m. seeking an urgent appointment due..
Lensfield Medical Practice
kris c.
The nursing staff are exceptional. The supervisor demonstrates good judgment and will acknowledge mistakes when they occur. The receptionist with the poor attitude should be let go.
Lensfield Medical Practice
Monsoon O.
During a conversation with Dr A Perrett regarding my mental health concerns, he interrupted and stated, 'It's not the fault of white people if their friend group happens to be all white.' This..
Lensfield Medical Practice
Jonah C.