Moss Grove Surgery

I attempted to schedule my father's B12 injection and called the first option at 8 AM, only to be informed that the call queue was maxed out and advised to retry. I called back and selected option 6..

The staff here are incredibly attentive and quick to respond, and I consistently get same-day appointments. The medical care my family and I have experienced has been consistently exceptional over..

Quick reply to digital communication, scheduled an appointment within hours, and the healthcare professional was exceptionally compassionate, supportive, and understanding—a rare experience in..

Absolutely pointless experience, I'm utterly shocked by their appalling patient care.

I visited Kingswinford Surgery and was thoroughly impressed by the exceptional care provided by Dr Patel and the nurse. Their compassionate approach and professional competence were truly..

Quick and responsive assistance awaits when you utilize the website's messaging system. Just be precise in explaining your circumstances, and you'll receive a timely reply, typically within 60..

Welcoming and efficient! Seamless check-in process. Consistently punctual with zero wait times. Exceptional medical staff. Delightful front desk team. A long-standing patient who will definitely..

I would rate this surgery lower if possible. The reception staff member I encountered was dismissive and unhelpful during my brief visit to drop off an item for a family member. Their manner..

Submitted an online inquiry to the medical practice. The response came from a representative named Jayne, who was arguably the most discourteous individual I've encountered recently. She..

Incredible staff at Moss Grove. We are incredibly grateful for the exceptional service, compassion, and dedicated support our mother continues to experience under your care.

The front desk staff consistently demonstrate exceptional customer service with their helpful demeanor and calm approach. Scheduling appointments is seamless, with same-day bookings readily..

Visiting the doctor is not something I frequently do, as I tend to ignore health concerns, but when I attempted to schedule an appointment, the process was utterly frustrating. I called a few weeks..

Absolutely terrible experience. Tested positive for COVID-19, and as a 71-year-old with asthma, I'm in a vulnerable position and feeling very distressed. When I sought medical assistance, I was..

I called early in the morning at 8am, finding myself 9th in line, and by 8:13am when I finally spoke to someone, all available slots had been booked. The representative suggested I use their online..

Never punctual for scheduled visits and securing a consultation proves challenging if you're located in Enville near Kinver, with appointments consistently redirected to Kingswinford instead.

I highly endorse Moss Grove dental clinic for anyone seeking a reliable dentist. Their team is exceptional and consistently helps calm patients who might feel anxious about dental visits.

Terrible customer service with incredibly discourteous employees. Endured a 60-minute wait and still haven't been assisted. The experience is so bad that I'd give zero stars if possible, but one..

I submitted the online scheduling request early in the morning. Within half an hour, their office contacted me and booked me an appointment for later that same day. The physician was extremely..

Successfully coordinated medical consultations with the practice nurse that aligned perfectly with my work schedule. The automated check-in system is fantastic, and every appointment has been..

I reached out with an urgent matter on a Friday afternoon, and within just two hours, I had a scheduled consultation. The hospital followed up on Monday, setting an appointment for Thursday, during..