Brentwood Road Medical Centre (Dr Mark's Surgery)
SB
Simon B. 8 years ago • From Google
Bad
Here's my rewritten version: As a new patient, my initial impressions were far from positive. The medical practice is located in a residential building that has been converted, with a waiting area that feels distinctly gloomy. Worn-out furniture and dated decor contribute to the depressing atmosphere. The reception area, visible through a small window, appears cluttered and antiquated. My attempts to schedule an appointment were frustrating. My first call, made around midday, was met with an abrupt recorded message announcing the surgery's closure, without providing any guidance on future availability. On my second attempt, the phone simply rang unanswered. Update: I eventually secured an appointment, only to have the surgery cancel on the day of the booking, though they did arrange an alternative slot. I then spent an hour in the uninspiring waiting room. My subsequent appointment was equally disappointing; after waiting 40 minutes, I was forced to leave due to other commitments. At that point, two patients were still ahead of me in the queue to see the Doctor.
andrew p.