Aurora Medcare

Generally GP services are adequate in this practice but appointment times are very limited, it took me 2 months to book an appointment with a GP, having an issue that can't be dealt with emergency..

Rude Reception staff especially the old blonde one. G. I think her name is. Medications consistently messed up which can cause a danger to my life. Told nothing we can do come back 48hrs later. No..

This is the most ineffective general practitioner I have ever encountered. Appointments are rarely accessible, and when you finally manage to see them, they offer no assistance whatsoever. Their..

There is something wrong with their phone booking system. It seems it's deliberately set to say it's full between 8a.m to 8:15a.m and after that you will be lucky to get through and if you do you..

The customer service representative, a large-bodied English woman, displayed an extremely irritable demeanor. I observed her interacting with several customers seeking assistance, and she responded..

I've been struggling to reach their customer service, with calls going unanswered even during business hours. At 3pm, I was left hanging on hold for three-quarters of an hour without anyone picking..

Had a blood test appointment where the phlebotomist was unwelcoming and the procedure was uncomfortable. The experience was unpleasant enough that I would prefer to use other healthcare facilities..

I have had an extremely negative experience at this practice throughout my three decades as a patient. The reception staff appear to lack adequate training in supporting patients who are vulnerable..

All staff were willing to help with any problems, taking good care while attending GP appointments. Love the caring attitude!

I've now visited this dental clinic twice for a tooth extraction, paid my fees, and received absolutely no proper service. They assign students to perform procedures they clearly lack the competence..

Absolutely terrible customer support. For three consecutive mornings, I've been attempting to secure an urgent appointment, only to be left hanging on the line for an entire hour before they..

I booked an emergency appointment with doctor on 5th December due to high blood pressure in early pregnancy. I was in A&E the night before as I was sent there by my midwife but I could no longer..

Absolutely terrible medical practice. Scheduling an appointment is impossible, even with a newborn child. The staff's lack of assistance is appalling. I've made numerous calls seeking urgent medical..

My interactions with the receptionist, Gill, have consistently been disappointing and alarming. I have faced significant disrespect, lack of assistance, and an aggressive demeanor. On several..

This practice feels frustrating to access. In modern times with all the technology available, it seems unnecessary to spend considerable time trying to reach someone by phone only to be told that no..

Steer clear of this establishment if you value your time and health. Securing a consultation with a physician is an exercise in futility. They dismiss patients with the hollow promise of calling at..

First time visiting this GP. First impressions are great! The receptionist Farrah, went above and beyond to help me get an appointment for my daughter. She was friendly and caring. The surgery..

I've experienced nothing but frustration with this GP practice. Their appointment system is a nightmare - they insist on calling at specific times for different types of appointments, but it's..

The experience is truly worth the wait. The level of service provided by the doctors, nurses, and staff here exceeds all expectations. Dr. Sana Sarwar, Samantha, Dr. Okumo, and Dr. John have left me..

I am truly disheartened by the ongoing absence of concern, professionalism, and fundamental respect at this general practice. Whether it's the receptionists, nurses, or doctors, there appears to be..