Nimbuscare
Ann H. 2 years ago • From Google
Poor
Ear care excellence marred by booking chaos
The nurse's expertise in performing the microsuction was commendable, but the appointment system leaves much to be desired. After having one ear treated, I was instructed to persist with drops in my right ear for an additional week and schedule a follow-up for the subsequent Saturday. Frustratingly, on-site booking isn't an option; instead, you're left waiting for a callback later in the week. By Wednesday, having heard nothing, I took the initiative to contact Nimbus myself. They assured me it was being handled and promised a return call. Friday rolled around, prompting another call from me, only to discover all Saturday slots had been filled. Ultimately, I secured an appointment a staggering 19 days post my initial visit. The prolonged, unnecessary use of ear drops during this extended wait was far from ideal. Overall, a disappointing experience in terms of scheduling and communication.
The nurse's expertise in performing the microsuction was commendable, but the appointment system leaves much to be desired. After having one ear treated, I was instructed to persist with drops in my..
Nimbuscare
Anne_marie L.
I received a text message reminding me of my appointment scheduled for 7:45 PM. Arriving at 7:25 PM, I was informed that my actual appointment time was 7:30 PM, so I made it just in the nick of..
Nimbuscare
Helen R.
I experienced a frustrating situation with this establishment. Despite paying a £20 deposit, they somehow managed to double book my appointment. When I arrived, I was turned away and forced to..
Nimbuscare
Natalia W.
The front desk staff member was absolutely delightful, but I couldn't help but feel disheartened overhearing the nurses belittling him for being "just a bern." It was quite impressive to see this..
Nimbuscare
Rajvinder R.
I appreciate the exceptional care and professionalism demonstrated by the nursing staff during my visit. Their kindness and expertise were truly commendable. However, I must express my..
Nimbuscare
Kim S.
I had an exceptional experience at this medical facility. The reception staff and the GP on duty were incredibly compassionate and accommodating. They made an extra effort to assist me, ensuring my..
Nimbuscare
Jacqui N.
I had a positive experience at the clinic last night. The reception staff were courteous and handled my late arrival efficiently. Dr. Odetundun, the GP who saw me, was exceptionally compassionate...
Nimbuscare
Ann H.