PB

Paul B. 3 years ago • From Google

Rating

Poor

Ear infection adventure at medical practice woes

I recently sought medical attention at The Bay Medical Practice for an ear infection that I had been managing on my own for weeks. My partner's concerns about pus, an odd smell, and hearing loss finally convinced me to see a professional. As someone who rarely visits doctors, I found the entire experience quite surprising. The initial challenge was scheduling an appointment. Phone communication proved impossible, forcing me to physically visit the surgery early one morning. While I was fortunate to manage this, the process seemed unnecessarily complicated, especially for those who might be unwell or less mobile. The actual consultation was extremely brief - barely five minutes long. When I attempted to have a mole examined during the same visit, I was abruptly told there was no time. To add insult to injury, as I was leaving, the doctor casually mentioned ear syringing services in Ryde and Newport - at an astronomical cost of £50 per ear! £100 for a simple procedure?! After contributing to the NHS for four decades, this feels utterly ridiculous. The entire experience left me feeling frustrated and somewhat disappointed with the healthcare system.

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