The Bay Medical Practice
Paul B. 3 years ago • From Google
Poor
Ear infection adventure at medical practice woes
I recently sought medical attention at The Bay Medical Practice for an ear infection that I had been managing on my own for weeks. My partner's concerns about pus, an odd smell, and hearing loss finally convinced me to see a professional. As someone who rarely visits doctors, I found the entire experience quite surprising. The initial challenge was scheduling an appointment. Phone communication proved impossible, forcing me to physically visit the surgery early one morning. While I was fortunate to manage this, the process seemed unnecessarily complicated, especially for those who might be unwell or less mobile. The actual consultation was extremely brief - barely five minutes long. When I attempted to have a mole examined during the same visit, I was abruptly told there was no time. To add insult to injury, as I was leaving, the doctor casually mentioned ear syringing services in Ryde and Newport - at an astronomical cost of £50 per ear! £100 for a simple procedure?! After contributing to the NHS for four decades, this feels utterly ridiculous. The entire experience left me feeling frustrated and somewhat disappointed with the healthcare system.
This is a fantastic general practitioner clinic. Accessing it for appointment requests is straightforward, whether you choose to do so online or by phone. Every staff member I've encountered has..
The Bay Medical Practice
Nin W.
What purpose do patient notes serve, particularly the section on allergies? My son was once again prescribed an antibiotic he's allergic to by a GP at your practice, leaving him battling a severe..
The Bay Medical Practice
Ian S.
During my vacation, I phoned at 9 AM and was ultimately examined by the physician at 11:50. Throughout the entire encounter, the process was managed with utmost professionalism, and every staff..
The Bay Medical Practice
Stephanie H.
Skilled, supportive, and personable. Truly grateful for this medical procedure.
The Bay Medical Practice
Barry O.
Fantastic service once again. Attended my physiotherapy session, where everything was thoroughly explained. The staff were incredibly friendly. Much appreciation.
The Bay Medical Practice
Angie M.
Highly educational and thoroughly impressive across all aspects.
The Bay Medical Practice
Elspeth P.
Nneka demonstrates remarkable kindness, patience, and thoughtfulness. She provided thorough explanations for everything and displayed genuine interest while being exceptionally attentive throughout..
The Bay Medical Practice
David S.
I'm skeptical whether genuine medical professionals even work here. Every interaction results in phone consultations, even when the hospital explicitly recommends an immediate in-person GP..
The Bay Medical Practice
Emily E.
I've consistently encountered exceptional service at Bay Medical, finding their expertise and support far superior to my previous surgical experience. They handle matters efficiently, avoiding the..
The Bay Medical Practice
Stephen W.
I'm absolutely thrilled with my experience at the Shanklin clinic. The service feels incredibly personalized, almost like I'm receiving premium healthcare. They expedited my hospital examination..
The Bay Medical Practice
Lynda B.
Consistently reliable and supportive
The Bay Medical Practice
Andy H.
Scheduling can be challenging, but once you secure a consultation, the staff's warmth and professionalism truly shine through.
The Bay Medical Practice
Evans T.
Rapid Health's service is abysmal. Their online appointment booking is non-existent. Patients are forced to either rush to the emergency department or endure a frustrating two-day wait for a..
The Bay Medical Practice
Deanoprank 6.
The era of relying on this healthcare facility (Sandown) for medical care has definitively passed. Several of the front desk staff appear to believe that we, the paying patients, are somehow beneath..
The Bay Medical Practice
Carol W.
Made an appointment but ended up waiting well over an hour past my scheduled time. Additionally, I've been pregnant multiple times during my visits. The reception staff are incredibly discourteous..
The Bay Medical Practice
Tim C.
Waited 25 minutes, only to give up and disconnect. Is there seriously no one available to take my call?
The Bay Medical Practice
Shirley S.
After being placed on hold for a staggering 40 minutes, I attempted to notify the surgery about my sister's passing, but no one would answer the phone. The experience was so frustrating that I felt..
The Bay Medical Practice
Debbie T.
Writing on behalf of my spouse Mr. Nigel Tombs. We are extremely satisfied with the care received, and the young technician who performed the blood draw was exceptionally professional and courteous.
The Bay Medical Practice
Adam B.
Consistently exceptional care provided by Dr. Cule, with sincere appreciation for your ongoing outstanding medical service.
The Bay Medical Practice
John c.
My spouse and I have received tremendous support during our interactions with this medical practice. The personnel have been incredibly accommodating and delightful throughout our experience. We..
The Bay Medical Practice
Liz C.