Star Lane Medical Centre

The wellbeing coaching service proved to be quite beneficial. The practitioner was knowledgeable, assisted me in maintaining my progress, and offered practical advice that I found valuable.

The social prescriber I worked with demonstrated genuine compassion and provided excellent support throughout my care. They took time to listen to my concerns and made a follow-up call to check on..

I needed to obtain supporting documentation from my GP practice for an application and the staff member listened attentively to my situation and prepared a letter drawing on my medical records and..

I had an appointment scheduled for early morning at this practice, but I found myself waiting outside as the facility had not yet opened. I would recommend booking appointments later in the morning..

I spoke with a member of staff who was very understanding and made it easy for me to discuss my needs. They provided helpful support, which was particularly valuable as I find it difficult to ask..

I contacted the practice to arrange an appointment, and the clinician directed me to the pharmacy. Subsequently, the pharmacy referred me back to the GP. I followed up with another call to the..

I would advise reconsidering registration at this practice, particularly if you have ongoing health concerns. The requirement to complete an online form for appointments or inquiries can result in..

The receptionist at the front desk was very welcoming and pleasant.

The service has been disappointing. My mother, who has limited English language skills, has experienced repeated last-minute appointment cancellations communicated by text message, which she is..

The wellbeing support staff member was excellent. They demonstrated good knowledge, provided encouragement, and were very helpful in arranging a referral for a structured programme lasting several..

I attended an appointment scheduled for mid-morning and was turned away due to arriving approximately ten minutes after the scheduled time. Despite my usual punctuality, I have previously..

The team here are wonderful, though it can be challenging to secure an appointment. Unfortunately, my concerns remain unresolved.

The fundamental issue is a lack of concern. I could detail numerous difficulties encountered, but there seems little purpose given that others have already documented similar experiences. As..

The staff member I encountered was exceptionally kind and compassionate. They demonstrated genuine helpfulness, understanding, and professionalism in their role. Their support made a significant..

I had a very negative experience at this medical centre. The staff seemed uncaring and disorganised, and I felt they were dismissive of patients. The approach to treatment felt inadequate, with..

I have been a patient at the medical centre since 2018. This is the first time I have written a detailed review for a medical centre, as I strongly believe this service is truly exceptional and..

I had a very disappointing experience during my recent appointment. After waiting considerably longer than my scheduled time, I needed to prompt the receptionist before being seen by a trainee..

I had a pleasant experience during my appointments with the health and wellness nurse.

I felt let down by my experience at this GP practice. From the outset, it appeared that medical records from my previous provider were not fully transferred over, which meant the clinician made..

We really appreciate the doctors and staff at Star Lane. They have consistently been supportive and compassionate, and have given us the impression that they genuinely care about our health. The..