Wordsley Green Health Centre

When I arrived at the surgery today, I was feeling quite anxious and concerned. I was seen by a lovely clinician who managed to calm my worries and reassure me that things would be fine. She was..

I have been meaning to leave this feedback for some time now. I have had a couple of telephone consultations with a member of the medical team who was lovely, very polite and knowledgeable. I did..

One of the best healthcare professionals at this practice. I would give them 5 stars.

The staff members were amazing. I had a minor procedure carried out at the surgery. Everything was explained thoroughly to me. They demonstrated professionalism and compassion throughout the..

The clinician I saw was excellent, very knowledgeable, and listened carefully to my questions. They had a great personality with good humour and demonstrated strong interpersonal skills. I would..

Consistently excellent service - there was a brief wait with a few other patients ahead, which is fairly typical. The reception staff member was particularly friendly and welcoming.

The clinical staff consistently demonstrate attentiveness and friendliness, with excellent communication throughout and following appointments. Unfortunately, the front desk team can sometimes..

The clinical team at this practice demonstrated considerable support, expertise, and professionalism throughout my care.

It's always a pleasure to speak with the clinical staff at this practice.

The healthcare professional was very attentive and listened carefully to my concerns, providing helpful guidance.

The reception staff demonstrated unhelpful and dismissive behaviour, appearing either unable or unwilling to provide adequate assistance or facilitate contact with clinical staff who might have..

Extremely satisfied with the welcoming and supportive approach of the front desk team and the outstanding clinical guidance provided during my appointment.

Wonderful healthcare professional

I received a professional, thorough and considerate service. I felt well-informed throughout and was treated with respect.

My conversation with the healthcare professional today was very informative and I appreciate it.

Excellent medical practice with readily available appointment slots and courteous, responsive staff members.

Nobody picks up the telephone! Even though I was first in the queue, after just a minute of waiting I was informed that nobody could answer my call and was asked to hang up and try later. This..

Had to have a disagreement with reception staff before being able to arrange a telephone consultation with a clinician to discuss a family member's recent medical situation.

I had a very thorough appointment today, where all my medications were reviewed, my blood pressure was checked, and I was arranged to have a blood test for monitoring purposes. It was a positive..

No issues experienced at this practice, with plenty of parking available at the rear of the building, and the team demonstrated promptness and professionalism throughout. Much appreciated.