The Willows Medical Practice

Unfortunately, the practice has experienced a decline since the recent management change. It previously maintained a good standard of care, but processes have become increasingly challenging to..

I would love to return to this practice in the future. During my initial visit, I faced a language barrier, but the reception team was incredibly supportive in assisting me with the necessary..

The practice has experienced a significant decline in quality over the past year, and I would recommend seeking care elsewhere. I encountered rudeness from reception staff members and have..

I waited in a queue for 10 minutes while being second in line throughout that entire period, which suggests there may be an issue with how calls are being handled. Additionally, prescription-related..

I was satisfied with the care provided by several clinicians over the years, but I have been removed from the practice register because I now reside slightly outside the practice's catchment area. I..

We attended an appointment with the midwifery service and found it to be a pleasant experience. There is parking available at the facility.

I would not recommend registering with this practice. As someone working in healthcare, I have decided not to return to this practice. I felt that my concerns were not taken seriously, and I was..

I would not recommend this practice.

The reception team members have consistently demonstrated a helpful and supportive approach.

I attended an appointment regarding back pain that was significantly affecting my mobility. The clinician made a comment suggesting that if I could manage getting in and out of a car, there was..

I've recently joined the practice and don't have much to comment on yet. However, the reception team have been absolutely wonderful! I've had the opportunity to speak with them several times, both..

My time at the minor surgery clinic was thoroughly enjoyable throughout. From the moment I arrived, the calming atmosphere with gentle background music helped me feel relaxed, and this continued..

I have consistently enjoyed my visits to this practice. The clinical staff demonstrate genuine kindness and patience, making a real effort to address your concerns thoroughly. The front desk team..

Following a previous review posted here, I felt compelled to share my own experience. I have been a patient at this practice for over eight years and the concerns raised in that earlier review do..

I felt the service provided was inadequate, and the staff interactions were unhelpful during a difficult time when my daughter required support with a health concern. Rather than improving the..

I would advise caution when considering this practice. I recently relocated to the Salford area and after waiting several weeks, I attended an appointment. I am managing recovery from serious health..

The car park facilities are quite pleasant.

I would advise against choosing this surgery. In my experience, they tend not to address patient concerns with appropriate attention. I have had abnormal test results for an extended period and have..

Underwent a minor surgical procedure a few weeks back. The care provided was excellent and the service was outstanding. Would highly recommend to others.

Excellent medical practice with a strong team overall. The reception staff are generally wonderful, though like any workplace, occasionally someone might be having a difficult day. The clinical..