Kinson Road Medical Centre

If I could, I would give this practice the lowest possible rating. I was particularly disappointed by my experience with the reception staff, who I found to be dismissive and unhelpful. When I..

One of the reception staff members, in my opinion, could be more helpful. They would benefit from additional customer service training.

The reception team's handling of my visit fell short of expectations, as there was confusion regarding patient records that affected my child's appointment. When I contacted them to inquire about a..

Once again, a disappointing experience with this practice. I submitted a request through the online consultation system regarding significant ear pain. The response directed me to visit a pharmacy..

The reception team's approach left much to be desired. Their manner came across as dismissive and unhelpful, with little apparent concern for patients' needs. There were also notable issues with..

The team demonstrated professionalism throughout my visit, and arranging an appointment was straightforward. The premises were well-maintained and presented a respectable atmosphere.

The reception team at this surgery was unhelpful. I called this morning to arrange an appointment and was told someone would get back to me, but the callback wasn't from a clinician. When I asked to..

The previous website was more functional, and I'm finding the new NHS application difficult to navigate as I'm not particularly tech-savvy.

The practice frequently appears disorganised. Despite seemingly quiet periods with minimal visible activity, appointments remain difficult to obtain. There appears to be an atmosphere where patients..

Excellent medical professionals who demonstrated helpfulness and thoughtfulness throughout my visit.

Would rate this experience extremely poorly if possible. I have been registered at this practice for over a year during which time I have experienced significant health changes, yet have been unable..

This surgery appears to be poorly organised. There seems to be no structured appointment system for telephone consultations despite frequent mentions of being under pressure. Patients report having..

The receptionist's manner towards my partner was disrespectful, and there appeared to be poor communication among the team, which was disappointing.

I recently attended a local practice for a routine vaccination and was impressed by how quickly the appointment was completed. The entire visit took approximately half a minute from arrival to..

The reception staff have consistently demonstrated an unhelpful demeanor and seem reluctant to assist patients. I am planning to transfer to a different practice in the near future. It is..

The reception team displayed a manner that felt dismissive and inflexible. I found their approach to be lacking in sensitivity and helpfulness when dealing with appointment requests. In contrast,..

The administrative processes could be more streamlined, though I remain optimistic about the practice's prospects going forward.

I have been unable to secure an appointment for more than two weeks. I was assured on multiple occasions that I would receive a call back, but this has not materialised. As a healthcare professional..

I have consistently had a positive experience at this practice. After relocating from another area, I registered here and have found the team to be genuinely helpful and supportive throughout my..

I attended an appointment with a nurse practitioner due to staff availability issues. I found the interaction to be dismissive and lacking in courtesy.