Willington Medical Group

Overall a solid practice. The clinical staff have consistently shown themselves to be approachable and understanding in their interactions. The reception team presents a mixed experience. I..

When the service is satisfactory, it meets expectations.

The medical team here provided poor communication regarding health matters. Staff changes seem necessary, or the practice requires significant improvement. What was initially dismissed as..

I have been attending this medical practice for approximately 15 years. I would like to express my appreciation to the entire team for their consistent helpfulness, efficiency, and overall quality..

Straightforward to arrange your own appointment. The nursing staff were approachable and welcoming.

The communication approach with patients and family members could be significantly improved and may warrant further review.

Couldn't ask for a better service, the way the practice has organised their vaccination programme in response to the pandemic. One way system & plenty of staff administering the vaccinations as well..

We recently relocated to the area and registered with this practice. The team have been incredibly welcoming and approachable, making the move a smooth experience 👍

A frustrating experience overall. There appeared to be inconsistency in communication among staff members, and follow-through on commitments was lacking. Regarding remote consultations, the..

I felt let down by my experience at the practice. I was given a hurried appointment despite traveling a considerable distance, and when I arrived five minutes late due to work commitments, I felt my..

Extremely difficult to obtain an appointment at this practice. The phone lines have been consistently busy throughout the mornings for an extended period. Additionally, an appointment was cancelled..