Hart Medical Practice

The practice appears to be functioning poorly and would benefit from a thorough review of its operations and standards.

The practice discontinued my medication until I could arrange an appointment, which proved extremely difficult to secure. The telephone support was unhelpful, and I was advised to attend the surgery..

I found the reception staff to be quite unhelpful and dismissive during my interactions. They were difficult to communicate with, often interrupting and not allowing me to fully explain my concerns..

Excellent medical practice with regrettably insufficient telephone support resources.

Had an appointment in the morning to have blood work completed. I also had a separate appointment scheduled for the afternoon with another member of staff. When I mentioned this to the healthcare..

This practice has been disappointing, and the callback times are frustratingly long, often taking around two weeks to hear back.

The practice consistently provides good availability for appointments, and the staff members including receptionists are helpful and professional. 😄

I am concerned about the standard of care provided at this practice. During my recent appointment, I felt that I was treated in a manner that was disrespectful and upsetting. I believe this type of..

From my own experience at this practice, I have nothing to complain about. I have not encountered any impolite staff members and have consistently been able to obtain an appointment with a GP when..

The appointment booking process can be challenging, though this appears to be a common issue across general practices. I have consistently experienced courteous treatment from all members of the..

During a recent visit to the surgery, I had a question regarding a medication matter. When I approached the reception desk to speak with the receptionist about this, I was informed that I would need..

My experience at this practice has been disappointing overall. The reception team and management have come across as unhelpful and unwelcoming on multiple occasions. The telephone booking system is..

The team here are approachable and welcoming. They've consistently demonstrated a willingness to assist whenever needed.

The reception team consistently provides an unhelpful and unwelcoming experience, whereas the clinical staff are competent. However, I have found the receptionists to be particularly difficult on..

I have been a patient at this practice for many years, and the team members are genuinely friendly and welcoming. That said, the appointment booking system is quite problematic. The telephone lines..

A very busy practice with a dedicated team. I cannot express enough gratitude for their assistance and support in directing me to the appropriate healthcare professional for my concerns. The front..

Apart from the receptionist who works the early morning shift and whose demeanor I found quite off-putting, I would rate this practice very highly. However, I cannot give it top marks while this..

The clinical team, nursing staff, and reception personnel were all very helpful and pleasant. They make genuine efforts to address any issues as quickly as they are able to. The only area for..

I have found this practice to be deeply unsatisfactory and have decided it is time to move on. A family health condition runs through my relatives, meaning I and my siblings require screening. My..

This practice merits the highest rating as the entire team consistently goes above and beyond. I have been a patient here for many years and have had no issues to report.