49 Marine Avenue Surgery

It took some time to reach someone by telephone, but I was able to speak with a receptive member of the reception team who assisted me in making contact with a relevant family member to ensure..

I have never experienced any difficulties with making appointments or attending consultations. I have been a patient at this surgery for the entirety of my life, which demonstrates my confidence in..

The staff were unhelpful and discourteous, and seemed unwilling to prioritise an appointment for a young child.

Accessing appointments at this practice is quite challenging unless you are willing to see a nurse. The clinical staff members are generally of a high standard, though there has been one individual..

I would consider this among the poorest experiences I have had at a medical practice in the region. I received an incoming call this morning which disconnected when I answered. Upon calling back, I..

Our family has had a wonderful experience at this surgery in every respect. The team demonstrates impressive responsiveness and genuine attentiveness, maintaining these standards despite their..

The reception team were very accommodating when I had a question, and they gave me accurate information along with helpful guidance on the best way forward. Much appreciated.

I have now been waiting on hold for an extended period with an urgent matter pending, and the call has been disconnected, which is very disappointing.

I have been attempting to contact the practice or obtain a repeat medication for over an hour and a half. The automated system answers the call, but selecting the available options results in being..

The practice offers prompt appointment availability, with dependable reception staff and clinicians who maintain professional standards. Medication requests are consistently fulfilled within..

I rarely leave reviews, but given how challenging it currently is for many people to secure appointments and access medical care, I felt compelled to praise this practice. Whenever I've required an..

The reception experience fell short of expectations. When I called shortly after opening, I experienced a lengthy wait of approximately 25 minutes before someone answered, only for the call to..

Hoping this review might prompt some resolution or a response from the practice management. This practice has been deeply disappointing. I attended an appointment a couple of weeks ago and was told..

There are significant concerns regarding vehicles parking illegally on the marked lines outside the practice, in an area near a junction with a lower speed limit road. This parking regularly..

After nearly four decades as a patient at this practice, and having registered my spouse and child with them as well, we have all decided to move elsewhere. The service was once welcoming and..

The reception team are excellent, however once prescriptions are transferred to the pharmacy department, the experience becomes quite difficult. The staff there come across as unfriendly,..

This practice was once an excellent surgery several years ago. Currently, the standard of care falls significantly short of expectations. Issues have included blood test results from an earlier year..

I appreciate the surgery's assistance in arranging for my prescription to be sent to a pharmacy in a nearby town through the electronic prescription service while I was away dealing with a temporary..

I relocated to the area approximately five years ago and registered as a patient at this practice. I must say that this has been an exceptionally attentive and supportive medical practice in my..

The reception team are wonderfully supportive and have shown great patience throughout my visits, and I'm very grateful for their assistance. The clinical staff have been excellent and always..