Neetside Surgery

We were provided with registration forms upon arriving in the area as new residents and were assured that submitting them at a later date would be acceptable, with no issues anticipated. After my..

The reception staff seemed disengaged and difficult to reach by telephone. Obtaining an appointment, whether by phone or in person, proved to be a challenging experience. I have since transferred my..

Relocated to this area from Oxfordshire where my previous medical practice left much to be desired. I'm now registered at this surgery and the experience has been completely transformed. The..

It's consistently straightforward to book an appointment at this practice, and the team members are exceptionally friendly and welcoming.

Outstanding care throughout the entire practice. The front desk team have consistently demonstrated friendliness and genuine support. The healthcare professionals, including those involved in blood..

I cannot fault how friendly and polite the staff are; I am always treated with respect even when I am difficult. The clinicians I have seen have put me at ease and I always leave feeling reassured...

What a wonderful surgery! I was on holiday in the area and wasn't feeling well at all. The receptionist was really helpful and managed to get me an appointment the following morning. I was seen by a..

Outstanding experience. The digital platform is excellent and makes it straightforward to manage follow-up care, arrange consultations, and request medication refills. The team demonstrated..

I have been a registered patient for a couple of years and recently needed to attend for the first time. I was able to secure an appointment within several days of requesting one. During my visit, I..

I have never experienced such poor treatment from reception staff before. I was shocked by the dismissive and disrespectful manner in which I was handled.

Excellent medical practice with highly skilled healthcare professionals. Having relocated to the area relatively recently, I made enquiries to identify a reputable local surgery and received..

The medical staff at this practice are wonderful.

This is an excellent medical practice in the local area. I feel they have made a significant positive impact on my health. I am able to access appointments when required. The ongoing support and..

This practice was once regarded as exemplary, with all staff members demonstrating helpfulness and care. There appears to have been a significant shift in standards. The reception team, nursing..

We relocated to the area two years ago and have experienced outstanding service from all staff members throughout my healthcare journey. The team was able to arrange a same-day appointment, which..

Attended the surgery while visiting the area due to experiencing acute discomfort. After contacting them, I was invited in for an appointment where a urinary issue was identified. The staff were..

I have been a patient at this practice for two years and have consistently had a positive experience. The nursing staff are excellent, always displaying friendliness and approachability during my..

The reception team and staff members were extremely helpful. I feel fortunate to be a patient at this practice.

The appointment booking system needs significant improvement. There were no pre-booked slots available, which was frustrating.

I find it difficult to access screens for extended periods when unwell, and I have concerns about the appointment booking process. When I telephone to request an appointment or ask a question, I..