Longrigg Medical Centre

I have been unable to secure an appointment through multiple attempts, both by visiting the surgery in person and calling ahead. On three separate occasions, I was informed that no appointments were..

I experienced a lengthy wait of approximately two weeks to secure a telephone consultation. On the scheduled day, I remained available with my phone nearby throughout the afternoon, but the expected..

I found my experience at this practice to be disappointing. I received significant health information from reception staff in a public area where other patients could hear, which felt inappropriate..

The practice declined to issue a repeat medication request that was submitted ahead of the standard timeframe. When attempting to contact the prescription department by phone, the line was..

Would definitely recommend visiting this practice. The clinician I saw was amazing with my child. They were among the best healthcare professionals I've encountered in quite some time. They listened..

Poor experience overall. I have been attempting to secure an appointment for documentation purposes for an extended period. The availability of appointment slots appears inconsistent, with release..

There is only one clinician here that I have found to be helpful, while I have had disappointing experiences with others. Additionally, I encountered a receptionist whose manner I found quite..

It is extremely difficult to reach the reception team. There is a recorded message indicating the surgery has restricted hours during midday. Attempting to make contact consistently results in..

I found the staff to be unreliable overall. The clinical team appeared to lack sufficient knowledge and expertise across various health areas. Reception staff came across as dismissive and..

Why are the telephone lines not functioning for patients to access, why have we been compelled to conduct all interactions through digital means, what about older individuals without computer..

I scheduled an appointment through the online system and completed the initial consultation form. However, I received a notification approximately half an hour before my appointment time indicating..

Unable to secure an appointment without calling at an early morning time to request access. Medical staff appear unwilling to engage with patient concerns. Outdated attitudes towards mental..

After waiting for a phone appointment, I called the surgery to report that I had not received a call, only to be informed that the doctor had apparently called multiple times. Given that I have been..

The clinical team and staff at this practice have consistently demonstrated helpfulness, friendliness, and professionalism. I was taken aback recently when I witnessed an unhappy patient speaking..

I have found it difficult to feel confident or reassured when visiting this practice. On multiple occasions when I have contacted reception, the staff have seemed unfamiliar with details regarding..

The care I received was disappointing, as I felt the diagnoses provided were not thorough and concerns were often attributed to common viral causes without further investigation.

Avoid at all costs. The clinical staff demonstrated unprofessional conduct, the wider team were unwelcoming, and there were significant parking difficulties at the location.

The staff members demonstrated behaviour that fell short of professional standards.

This practice has deteriorated significantly over time. The team members come across as dismissive and unhelpful. There are frequent issues with medication availability on prescriptions, which is..

The overall conditions at this practice are extremely poor.