Sidney House and the Laurels

I'm growing concerned about the individual repeatedly being contacted on my home phone, as they're definitely trying to reach someone at the wrong number, who isn't even associated with this medical..

This medical practice stands out as the absolute top choice I've encountered. Scheduling an appointment is remarkably straightforward, and the personnel are genuinely welcoming and accessible. They..

Trying to schedule a booking? Prepare for frustration. I was stuck on hold for nearly an hour, and when I finally got through, every single slot was already taken. Completely impossible to get an..

Excellent employees, but scheduling an appointment is nearly impossible. Their communication is frustrating - I just encountered a new voicemail message stating the call queue is maxed out, and then..

I am utterly appalled by the abysmal service I encountered. At 13:23 today, Monday, March 21st, 2022, I contacted the office and was met with a nameless female receptionist who demonstrated an..

I'm utterly devastated and frustrated today, as this situation has been deteriorating for quite some time, but today I reached my breaking point and left in tears.... After patiently waiting three..

Hands down the most brain-dead scheduling process I've ever encountered

These medical professionals are completely unacceptable. You're left sitting in the waiting room for an excessive amount of time, and the front desk staff display terrible attitudes. They initially..

Their online booking system is completely dysfunctional - attempting to schedule an appointment is a nightmare. They've failed to differentiate between doctor and nurse slots, rendering the system..

Front desk staff displayed an extremely unprofessional attitude, acting condescendingly towards patients despite lacking any medical credentials. Their inappropriate questioning of personal..

The front desk has a single staff member who lacks empathy and provides a disrespectful welcome. Attempting to voice concerns to the practice manager is futile, as you'll likely receive no response..

Terrible experience! I spent half an hour just trying to connect with someone, and then was told a doctor would ring me regarding my son. After four long hours, no call had come through. When I..

Top-notch medical center serving the Boreham and Hatfield Peverel areas. Outstanding healthcare delivery.

Used to be an incredible medical practice, but it seems like budget cuts and systemic changes have led to problems. I can't comprehend why patients can't schedule appointments in advance and are..

Terrible medical staff disconnected my call after I waited on hold for more than 60 minutes, finally reaching the front of the queue only to be abruptly cut off when I desperately needed to..

I've just relocated to Hatfield Peverel and signed up with this medical practice, and I'm thoroughly impressed so far. They are exponentially superior to my previous healthcare provider!!!! I'm..

Scheduling an appointment here is a nightmare. I called early morning and explained to the receptionist that my son was experiencing severe swallowing difficulties and intense pain. Despite the..

Sydney House: I attempted to schedule a doctor's consultation via phone in the morning, following their stated procedure, but was informed no slots were available that day and advised to retry the..

The recent period has been incredibly frustrating with this medical practice, plagued by numerous issues: impossible appointment scheduling, a completely dysfunctional website, a severe shortage of..

I want to extend my heartfelt appreciation to the entire team for their exceptional performance on Saturday, September 19th, 2020. My flu vaccination appointment was scheduled for 8:45, and I was..