Hereford Medical Group

Wife was discharged from hospital to HMG with fractured spine, chronic colitis and 2 bleeds on the brain. No contact was made from the practice after 72 hours so called up and spoke to the "medical..

Absolutely useless service. They dismissed my concerns by claiming they were at full capacity and redirected me to call 111, which in turn told me to contact my doctor's office the following day...

If there were a rating below the lowest option, I would select it. My encounter at this medical facility was utterly unacceptable and left me feeling deeply disappointed and abandoned. I've already..

Throughout my long-standing experience with this healthcare group, they have consistently demonstrated exceptional dedication to my well-being and significantly enhanced my quality of life. I am..

Utterly appalling healthcare service where getting an appointment seems impossible. Attempts to see a doctor are met with complete indifference and dismissal. I managed to secure an out-of-hours..

Absolutely nightmarish experience trying to contact their phone lines for 6 days, which ultimately forced me to make a grueling 9-mile trek one-way just to secure an appointment. I'm currently on..

Desperately wanting to rate this experience lower than the minimum, I'm beyond frustrated with the abysmal service. Their repeated prescription errors have caused me significant emotional strain...

Utterly disappointing. The digital platform is unreliable and frustrating - phone support desperately requires improvement, especially for individuals facing accessibility challenges. I scheduled an..

Totally bullied into an unnecessary *review* despite having gone through it recently. Loads of back & forth via email, they still don't seem to understand I DON'T HAVE A PHONE and I am willing to..

After multiple attempts over three consecutive mornings using NHS app online forms, I couldn't secure an appointment. I tried patient access app as well, both for a routine matter where I wasn't in..

After being redirected from the emergency department to my primary care physician four separate times, whenever I complete an online booking form to consult a doctor, they categorize my appointment..

I'm relieved to have left this GP practice, and in just one week, I've received more support than during my entire three-year experience there. The disrespect and lack of understanding regarding..

Reaching out to your primary care physician has become a digital ordeal now. You're forced to complete an online form, after which they contact you just to suggest that for pain management, even..

The healthcare system is utterly unacceptable, with patients forced to endure an absurd six-week delay just to secure a medical consultation.

Reliable and prompt, always delivering on the same-day schedule. Kudos to Hereford Medical Group for their dependable care!

The platform's interactivity seems deliberately minimized, almost appearing designed as a barrier to prevent meaningful engagement.

Absolutely abysmal healthcare experience. The personnel are discourteous, and it's virtually impossible to secure a medical consultation. By mid-morning, the facility is consistently overbooked,..

I appreciate the swift and effective assistance provided yesterday morning. We had been given an outdated medication prescription earlier that day. I was anticipating a complicated and..

Extremely unsatisfactory customer experience.

The medical office called me during my work hours, and I've attempted to reach them approximately 12 times, only to be told that their reception is at maximum capacity. When I checked their website,..