Kinson Road Medical Centre

The reception team's approach left much to be desired. Their manner came across as dismissive and unhelpful, with little apparent concern for patients' needs. There were also notable issues with..

The receptionist declined to schedule an urgent appointment on two separate occasions for an ear condition I have been experiencing for approximately two months. NHS 111 have advised me to contact..

I am quite dissatisfied with this medical centre because I feel I have not received the support I needed regarding an important letter that is crucial for a serious personal matter. The areas of..

If I could give zero stars I would. I recently registered with this practice. I continue to experience an ongoing ear infection that is causing me severe pain. I have been dealing with this for over..

Thrilled to discover such supportive and compassionate team members available by telephone at this large medical practice. It has renewed my confidence in people's kindness.

I cannot speak highly enough of this practice. The team has been incredibly supportive throughout my healthcare journey, and I am particularly grateful to the clinical staff members who provided..

The reception staff at this surgery seem to lack professionalism in their approach to patient interactions. Their manner of communication falls well short of what I would consider acceptable customer..

I have been unable to secure an appointment for more than two weeks. I was assured on multiple occasions that I would receive a call back, but this has not materialised. As a healthcare professional..

The practice frequently appears disorganised. Despite seemingly quiet periods with minimal visible activity, appointments remain difficult to obtain. There appears to be an atmosphere where patients..

If I could, I would give this practice the lowest possible rating. I was particularly disappointed by my experience with the reception staff, who I found to be dismissive and unhelpful. When I called..

I really enjoy this practice and make an effort not to take up too much of their time. The team here are wonderful and I think it's the best surgery in the area.

Once again, a disappointing experience with this practice. I submitted a request through the online consultation system regarding significant ear pain. The response directed me to visit a pharmacy as..

I continue to experience difficulties obtaining timely contact from medical staff, and accessing appointments has proven challenging. This has resulted in two hospital visits, and I received an..

Attempted to arrange an appointment for travel vaccinations that should be covered by the NHS, but was informed that availability was not possible for several weeks. After organising a private..

The receptionist's manner towards my partner was disrespectful, and there appeared to be poor communication among the team, which was disappointing.

During a visit to the Bournemouth area, I experienced a sudden onset of severe pain and itching affecting one side of my body. I attended a local medical centre where I was seen promptly by a..

Consistently demonstrated compassion, attentiveness, and professionalism throughout my interactions.

I would appreciate it if the practice would prioritize answering incoming calls more promptly.

This practice has been disappointing. The reception staff were unwelcoming and the clinical team came across as dismissive.

The clinician I saw during my recent appointment displayed a manner that I found to be dismissive, superior and patronising from the beginning of our consultation. Their approach towards both myself..