The Town Centre Practice

Nearly impossible to schedule a consultation, even when reaching out well in advance! You'll likely expire before securing a slot with the general practitioner.

Quick entry with zero wait time. Welcoming and pleasant employees.

Would rate zero stars if possible. Referred by 111 with my sick child, only to be brushed off during triage and informed no physicians were available due to no appointments. This was supposed to be..

Submitted an official grievance in January 2024, followed up in February and April, yet received absolutely zero communication, not even an acknowledgment email. The leadership demonstrates a..

Yesterday I contacted 111 and was directed to this walk-in centre since they're unresponsive by phone. However, the nurse (a Filipino male) rudely prevented me from seeing the doctor, despite having..

I desperately want a rating lower than zero. This is absolutely the most terrible establishment I've ever encountered. I brought my 5-year-old daughter here and endured a grueling 4-hour wait,..

Terrible service that left me completely disappointed. Zero concern for patient well-being was evident. After an initial brief consultation, I was abandoned in the waiting area for over three and a..

Although wait times may not be controlled by the staff or resource limitations, the quality of service certainly is. The receptionists have seemingly grown so accustomed to their environment that..

The entryway was appalling, with trash strewn about and even a discarded syringe lying on the ground. After being directed here by 111, I was told to wait to see a nurse, but ended up waiting an..

Two hours waiting to see a physician 😂 ... if you arrive with, for instance, abdominal pain, the extensive time spent surrounded by other sick individuals who are hacking and vomiting will likely..

I'm extremely frustrated with the service. I submitted my application on Friday and received a call just 20 minutes later, instructing me to visit the surgery for form completion. So, I went there..

The Medici clinic failed to accommodate my pressing medical needs, leaving me with no choice but to visit the Chapel Street walk-in centre. Thankfully, the medical staff there were exceptionally..

Medical staff are competent, but the wait times are unbearably long. I witnessed multiple patients becoming frustrated and leaving after sitting in the waiting room for an extended period.

One star feels generous for this review, as their medical approach is the most subpar I've encountered. Physicians handle everything with a superficial touch, and I'm exhausted from hearing constant..

I visited the walk-in clinic today and was impressed by the swift service and exceptional staff. The medical professionals were incredibly kind and attentive throughout my entire experience. Their..

For the past three months, I've been attempting to schedule a medical consultation with my general practitioner. Each time I inquire, they redirect me online, but when I try the online system, it..

The medical staff displays a complete lack of compassion for patients enduring lengthy wait times. Healthcare professionals seem to approach their work mechanically, merely going through the motions..

No medical staff seem to be present or actively engaging with patients, just sitting around inactive. I can't comprehend why the National Health Service continues to employ such an unproductive..

I am writing to convey my profound disappointment and disbelief regarding the utterly unacceptable service I have encountered during my initial interactions with your practice. As a newly registered..

I visited the 111 triage service and encountered extremely unprofessional treatment. The black female doctor briefly entered, barely listened, and abruptly left without addressing my concerns. The..