Kingswood Surgery

Adequate, nothing extraordinary. Meets basic expectations without standing out or disappointing. Serviceable, but not particularly impressive or memorable.

The other reviews weren't misleading. I brought my wife, who was 40 weeks pregnant, to her ECG appointment, and we ended up sitting around for an hour. When we finally inquired about the status, we..

I was impressed by the prompt and attentive nature of their services. Although I haven't had to visit the medical facility myself, when the occasion arose, I found their care to be excellent.

This practice is utterly broken and dysfunctional. It represents the most abysmal customer service I've encountered in decades of medical treatment. Absolutely EVERYTHING becomes an exhausting..

Terrible customer service; staff displayed complete lack of compassion. The front desk personnel were incredibly unaccommodating. I'm shocked by how medical professionals can be so callous towards a..

I was impressed by nurse Zohra's meticulous and competent approach. She carefully listened to my concerns, conducted a comprehensive examination, and clearly communicated her assessment...

Georgie Dwyer is hands down the most exceptional healthcare professional I've encountered throughout my extensive medical history. Her compassionate approach and genuine empathy truly set her apart...

I've been a loyal patient at this practice for over two decades, experiencing numerous visits during that time. When you finally manage to see a Doctor or Health professional, the interaction is..

Dr. Joseph Santos, whom I consulted on July 28, 2025, was truly exceptional! He came across as incredibly supportive and accommodating. When I required a sick note and additional documentation..

I wasted an entire hour attempting to contact Kingswood Surgery - and I mean a full SIXTY MINUTES - which is absolutely unbelievable. Having relocated from London, I'm stunned by the stark contrast..

Initially, I harbored some skepticism based on earlier feedback, but my recent visit to Kingswood Surgery completely transformed my perspective. The moment I entered, I was met with a friendly..

Absolutely no value in their front desk service, as they simply direct you to a dysfunctional online link. If I could rate lower than zero stars, I would. After decades of loyalty, I'm actively..

The medical practice is challenging to schedule with, yet they provide attentive care once you manage to secure an appointment! It's a shame they're bearing the brunt of governmental shortcomings,..

I completely agree with Diane's sentiments regarding the absurd digital booking platform instead of traditional phone scheduling. It introduces unnecessary anxiety to any medical issue or health..

Zero stars would be too generous for this place. Steer clear of their surgical services! From the moment you walk in, you'll encounter nothing but discourteous behavior, starting with the..

I've received outstanding care from Dr Santos, the midwife, and other staff members. My most recent consultation with Dr Santos was incredibly helpful, and I was truly appreciative of his..

Over a decade, I've relied on Dr Mohammed's medical guidance, consistently finding his counsel, professional insight, and genuine empathy to be exceptional. He exemplifies the kind of healthcare..

Completely ineffective communication setup where you endure lengthy hold times just to reach the front of the queue, only to discover that when you finally get there, the receptionist is..

The staff and overall service are excellent, but the appointment scheduling process is extremely frustrating.

Their service is completely unacceptable and utterly undependable.