Brownsover Medical Centre

Every visit has been smooth sailing, with prompt same-day appointments and incredibly friendly front desk personnel who consistently make me feel welcome.

Terrible, condescending, and uninformed front desk staff. Mistake upon mistake upon mistake. Steer clear, particularly if you have children with special requirements.

Waited over two hours just to receive a response, with absolutely no assurance of scheduling an appointment. Completely frustrating and time-consuming experience.

Despite the typical morning wait times common to most medical practices, I find this surgery to be excellent. The physicians I've encountered have been attentive, carefully listening to my concerns..

Absolutely fantastic medical professionals Exceptional communication and incredibly supportive, kind personnel Wholeheartedly endorse this practice ♥️

Front desk personnel consistently display a poor attitude. Medical professionals are unresponsive to prescription needs and routinely cancel appointments due to their ineffective approach.

Incompetent Medical Practice: Completely Useless. Their online booking system is just another obstacle preventing patients from securing an appointment. You end up waiting hours only to be redirected..

Completely worthless! I attempted to seek guidance and schedule a consultation, but after enduring a 35-minute wait on hold, I was simply directed to consult the pharmacist without securing any..

I've recently switched to Brownsover Medical Centre, and it's truly refreshing to be treated with respect and actually listened to. After enduring countless years of discourteous treatment from our..

Lack of communication and prolonged waiting... No acknowledgment of my inquiry. Complete silence. Impossible to schedule a medical consultation for an extended period.

Phone communication is subpar with extended hold times. Email inquiries go unanswered. While the medical treatment itself is satisfactory, the administrative processes and communication channels need..

Punctual service, arrived exactly when scheduled. No waiting around or delays. Professional and efficient from start to finish.

Stuck in phone queue limbo for more than 60 minutes! Is this seriously how customer service operates? Absolutely zero effort to answer or engage with customers.

Incompetent disregard for patient communication, repeatedly failing to respond to multiple email requests about repeat prescriptions and pending blood test results over a span of 10 days. The..

Incompetent front desk staff and medical professionals. I'm constantly left feeling frustrated and powerless when seeking assistance. If I have multiple health concerns, I'm forced to schedule..

Started off impressively, but lately I'm frustrated by their booking process. Their app is completely ineffective, making it impossible to schedule or reach anyone for an appointment.

I encountered an incredibly unhelpful receptionist who took an excessively long time to answer my call, despite being second in the queue. When I finally got through and attempted to explain my..

Absolutely dreadful service. Resolving any issue seems impossible. Their communication is non-existent - phone calls go unanswered, and wait times stretch beyond a fortnight. Completely unhelpful!..

Scheduling an appointment here is a real challenge. The process feels unnecessarily complicated and frustrating, with limited availability and long wait times. I found it incredibly hard to secure a..

I extend my heartfelt gratitude to the entire team at Brownsover MC for their exceptional support and swift assistance. When I found myself in a critical situation with my young child suffering from..