The Wells Medical Practice
TH
Toby H. 4 years ago • From Google
Excellent
I believe my GP is among the finest practitioners available locally, and the other clinicians at the practice are similarly impressive. The practice demonstrates excellent communication regarding test outcomes, maintains a competent administrative team, and provides pleasant facilities for patient visits. The reception staff are generally outstanding, displaying a commendable level of professionalism and organisation in their daily work. The main area for improvement relates to extended waiting times and occasional telephone access difficulties that have become more noticeable recently. On one occasion, after arranging an appointment through reception, I did not receive the expected call and subsequently had to ring back, only to be advised that an appointment was unavailable that day and to contact the practice again the following day, despite calling relatively early in the morning. Despite these challenges, the quality of care provided by the clinical team makes the practice well worth using.
Alaine W.