The Elms Medical Centre
Angie L. 4 years ago • From Google
Excellent
Elms medical centre rocks my healthcare world
This glowing review is dedicated to the exceptional team at Elms Medical Centre. I consider myself incredibly fortunate and proud to be a patient of the Elms practice. Whenever I've needed to contact them, the receptionists have been incredibly helpful, efficient, courteous, and polite. They consistently follow through on their promises, calling back when they say they will and making every effort to resolve any issues. This level of service is truly refreshing, especially when compared to the complaints I hear from friends, colleagues, and family members about their own medical practices' reception teams. I may have even strained some friendships because I take such great pleasure in enthusiastically recommending The Elms and urging them to switch to this practice. It's not just the reception staff - the doctors are equally impressive. Whichever physician I see always takes the time to listen respectfully and clearly explains the proposed course of action. Truly, I cannot find a single fault with the Elms team. Not only have they provided excellent care recently, but throughout the entire COVID-19 pandemic, I always felt fully supported by their team. Well done, and please continue doing exactly what you're doing. A very happy patient Angie
The GPS navigation at this clinic was fine before, but recent staff changes have been concerning. Today, a staff member actually resorted to searching Google to diagnose my daughter's rash, and..
The Elms Medical Centre
Angela O.
Outstanding, compassionate care, where I consistently receive top-notch attention from highly skilled and informed medical professionals.
The Elms Medical Centre
Ron S.
The front desk staff member, Amy, displayed an appalling lack of courtesy and professionalism. In a healthcare setting where vulnerable and ill individuals seek assistance, one would expect a..
The Elms Medical Centre
Kirsty C.
What an incredible facility. They genuinely cared for my daughter during our concerns about her headaches. I'm confident they made an accurate diagnosis. The prescribed medication is working..
The Elms Medical Centre
Arvindh k.
The employees at this establishment are truly exceptional and incredibly supportive. Their dedication and willingness to assist make the entire experience outstanding. ⭐️ ⭐️⭐️⭐️⭐️
The Elms Medical Centre
Freak N.
If you take pleasure in experiencing customer service that's as slow as molasses and appreciate staff with an attitude problem, then look no further. This was hands down the most abysmal interaction..
The Elms Medical Centre
Baiba P.
The customer service representative who took my call was extremely discourteous, leaving me feeling deeply distressed. I sincerely hope the company would hire staff with greater compassion,..
The Elms Medical Centre
Ruth N.
I transitioned to this medical practice from another in Chester. My experience has been thoroughly satisfactory, characterized by welcoming front desk staff, highly competent doctors, and a..
The Elms Medical Centre
Lee H.
If you're searching for a medical professional, steer clear of this clinic. It's an ABSOLUTELY TERRIBLE healthcare practice. They're prescribing medication to me without ever having conducted an..
The Elms Medical Centre
Lynda O.
Utterly appalling. My infant has been pending a specialist consultation for nearly half a year, and they completely neglected to submit the referral multiple times. The front desk personnel have..
The Elms Medical Centre
Stacey A.
I've been a patient here for a long time. Scheduling appointments has always been pretty straightforward. The personnel are consistently friendly and helpful. Obtaining my medications has never been..
The Elms Medical Centre
Roger C.
The front desk staff demonstrate exceptional professionalism in their interactions and service.
The Elms Medical Centre
Jake J.
The medical professionals provided excellent care, but the front desk personnel are absolutely dreadful. They seem to deliberately create delays and obstacles for patients they personally dislike,..
The Elms Medical Centre
H B.
Absolutely dreadful facility. Steer clear. The reasons are clear. Scheduling a consultation is nearly impossible. Parking is a nightmare, constantly circling to find a spot in their cramped,..
The Elms Medical Centre
R M.
I've been attempting to schedule a general practitioner consultation through their digital platform for a quarter of a year, encountering zero available slots. My sole interaction was a brief,..
The Elms Medical Centre
Sarah B.
The staff consistently ensure my daughter and I receive timely scheduling for our medical needs. Nearly all of the doctors here have been outstanding.
The Elms Medical Centre
Rebecca R.
The administrative staff, both at the reception and via telephone, have been incredibly supportive and courteous. Medical professionals, including nurses and physicians, consistently demonstrate a..
The Elms Medical Centre
Melissa J.
I've consistently enjoyed my time at the Elms Medical Practice! I want to specifically highlight that Nurse Erin Byrne is an absolute delight to interact with, maintaining a perfect balance between..
The Elms Medical Centre
Steve F.
Disregard the negative feedback from disgruntled individuals. Like many healthcare services currently, this practice is experiencing significant challenges. In my experience, the reception staff..
The Elms Medical Centre
Sarah F.
During a challenging health concern, I reached out for assistance. While explaining my symptoms to the receptionist, Leah, she demonstrated remarkable attentiveness by recommending a comprehensive..
The Elms Medical Centre
Agnieszka S.