DW

Debbi W. one year ago • From Google

Rating

Poor

Email notification arrived far too late

My spouse got an email from the practice about a complimentary health coaching service scheduled for a specific time slot today. However, the message didn't come through until late in the evening. The timing of the notification felt quite delayed for the appointment window mentioned. Unfortunately timed!

Seaside Medical Centre

one year ago

Dear Debbi Thank you for letting us know about our communication issues. Unfortunately the messaging system staggered the timing of some messages going out automatically without us knowing. We are addressing this and will change our timings. Thankfully the One You team had a lot of interest on the day and 15 people signed up to their services such as stop smoking and weight management and will be returning to us on Wednesday 26th February, 10-12. We will ensure that our communications are relayed much sooner for this. Kind regards Seaside Medical Centre

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