Tadcaster Medical Centre
Craig S. 4 years ago • From Google
Bad
Email prescriptions delayed over the weekend
This is the second occasion I've submitted a prescription request via email and it hasn't been processed. The receptionist informed me it takes 48 hours to complete, which means I'll be without my fast-acting medication over the weekend. The staff member handling prescription emails was difficult to communicate with and didn't seem to listen properly to my concerns. I was trying to clarify something important about the prescription documentation, but when I attempted to explain, she became dismissive and short with me. The interaction left me feeling frustrated and unheard. I've decided to seek care elsewhere.
The practice appears reluctant to conduct face-to-face consultations, instead relying heavily on telephone assessments when appointments can be obtained. There seems to be a tendency to issue..
Tadcaster Medical Centre
Karen B.
I have consistently had positive experiences at this medical centre. Whenever I have required an appointment, I have been able to access one without significant delay. The entire team, from..
Tadcaster Medical Centre
James W.
An absolutely excellent experience. I've completed the initial assessment process on two occasions and received prompt appointment slots both times. The clinical staff demonstrated outstanding..
Tadcaster Medical Centre
Jamie T.
The reception team consistently provided disappointing service, often speaking in a condescending tone that suggested a sense of superiority over patients and clinical staff alike. An internal..
Tadcaster Medical Centre
Peter G.
The process for obtaining a non-urgent appointment to speak with a GP is deeply frustrating. I contacted the practice at 1420 and asked about arranging a non-urgent callback. The response from..
Tadcaster Medical Centre
Katie R.
Excellent medical facility. The team members are supportive and the healthcare professionals demonstrate compassion and attentiveness.
Tadcaster Medical Centre
Thomas K.
I contacted the surgery in the afternoon regarding my young child's illness. Despite current pressures on the health service, I received a callback within an hour and was able to attend an in-person..
Tadcaster Medical Centre
catherine p.
If you're registered at this practice, you should appreciate how fortunate you are! I was a patient here for several years and found the team to be excellent, efficient, courteous and professional...
Tadcaster Medical Centre
Courtney H.
They are good and will make extra efforts to obtain the important and costly medications that I require for my ongoing health condition. Developing a strong relationship with a healthcare provider..
Tadcaster Medical Centre
jwaggi j.
Excellent assistance and healthcare team, demonstrating great compassion and understanding. Consistently prompt in their responses. No issues to report across many years of attendance.
Tadcaster Medical Centre
Sab H.
The reception staff were not as helpful as I would have hoped.
Tadcaster Medical Centre
Patricia R.
Always demonstrates considerable patience when I make an error. A trainee healthcare professional was present during my most recent visit, and it was a pleasure to encounter such a dedicated young..
Tadcaster Medical Centre
Jeff B.
The entire team demonstrated professionalism and competence throughout my visit.
Tadcaster Medical Centre
basil b.
The clinical staff at this practice are excellent and consistently demonstrate a commitment to addressing patient requirements thoroughly. However, there are concerns regarding the broader..
Tadcaster Medical Centre
Cameron L.
I have consistently received good service, and the staff members in the dispensary have been particularly pleasant and helpful.
Tadcaster Medical Centre
Graham T.
As one gets older, various health concerns naturally emerge. Both my spouse and I have received excellent support throughout our care journey. We have found the practice to be outstanding, with all..
Tadcaster Medical Centre
Susannah M.
The reception staff at this practice can come across as unwelcoming, and the clinical team often seem rushed during appointments. There's a sense that patients are being hurried through..
Tadcaster Medical Centre
krystle k.
Excellent practice. The front desk team are courteous, welcoming and attentive. The clinical staff demonstrate genuine empathy and kindness. I made a change in my healthcare provider and the..
Tadcaster Medical Centre
Brett W.
Over the last few weeks I have had cause to contact the surgery on a number of occasions regarding an injury I sustained. They have managed to fit me in at short notice, first time seeing a..
Tadcaster Medical Centre
Margaret W.
I felt let down by the current online consultation process required to access GP appointments. I have dealt with mental health challenges over an extended period. When I recently sought assistance..
Tadcaster Medical Centre
Julie A.