TS

Tomasz S. 5 years ago • From Google

Rating

Bad

Email requests for prescriptions repeatedly ignored

I have repeatedly had to contact reception via email to request a prescription renewal, typically every couple of months. On this occasion, after waiting a week, I discovered that my request had not been processed. This is the second time this has occurred. There was no follow-up communication or acknowledgment of responsibility for the oversight. I find this approach wholly unsatisfactory. The delay in processing my prescription request is concerning, as running out of my medication could have serious implications for my health and wellbeing.

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