Penn Hill Surgery

The phone communication is utterly inadequate; they should implement an instant messaging platform for routine inquiries, diagnostic outcomes, and similar matters. Such a system would effectively..

What an exceptional medical procedure! The entire team radiates warmth and positivity. Having been a long-time patient, I would enthusiastically endorse this practice to anyone seeking..

For the past three and a quarter weeks, I've been attempting daily to schedule a consultation through the ask my gp app during its designated hours of 8:30 to 9:30, only to consistently encounter a..

5 stars solely for the staff. My experience has been excellent. The personnel are accessible and highly skilled, despite being incredibly swamped. The physician was both kind and precise. The front..

Utterly shameful - repeatedly failing to secure a doctor's appointment despite numerous attempts - they don't even bother to record your name, so there's no trace of how many times you've tried to..

I've been meaning to share my thoughts for a while now. The employees at this medical center are absolutely exceptional, with the receptionists going above and beyond to provide assistance - they..

I've been a patient here for three decades and typically avoid medical visits unless absolutely necessary. It's been over two years since my last doctor's appointment. Today, I called to schedule a..

Generally, my experience with the service has been quite good, with most receptionists being pleasant, courteous, and supportive. However, I've recently encountered Angela on two occasions, and her..

Zero rating! Absolutely terrible customer service. Spent thirty minutes waiting on hold for the appointment line, just to be told they have no available slots today and can't schedule anything for..

After my initial difficulty reaching my general practitioner's office, I successfully connected with the surgery, and Melanie Yeo was incredibly prompt and effective in resolving my issue without..

The reception staff are incredibly unaccommodating, constantly directing patients to Askmygp for booking appointments, which is completely ineffective due to its extremely limited availability. My..

This medical practice has been an absolute ordeal to interact with throughout the years. The front desk personnel I consistently encounter are incredibly discourteous and supremely unaccommodating...

The app is perpetually malfunctioning, either completely unavailable or abruptly shutting down mid-request. The receptionists are overwhelmingly unhelpful, with many displaying a dismissive and..

I'm seeking a medical certificate due to my back pain, which prevents me from working until December 21st. I've been waiting two weeks for a call from the doctor, but only received a message..

Getting medical assistance here is a nightmare. Communication with healthcare professionals seems deliberately obstructed. Surely someone seeking medical advice must have a genuine health concern!..

I'm convinced this is the most incompetent medical practice nationwide. The receptionist Angela is particularly terrible and absolutely unfit for her role. When I reached out about a potentially..

Over the years, I've consistently received excellent assistance from the pharmacy staff, and they have always been supportive during my visits.

Tried contacting Askmy Gp customer support and it's been a complete waste of time. Spent over half an hour on hold, and still no one has picked up the phone to assist me.

I visited this medical facility for my initial consultation amid the pandemic protocols. The entire team adhered meticulously to the safety regulations and maintained a welcoming demeanor. The..

My spouse is associated with this medical clinic and is genuinely attempting to obtain assistance, but whenever he attempts to contact them, he is redirected to another service. Throughout his..