Brentwood Road Medical Centre (Dr Mark's Surgery)

The receptionist, Francine, is incredibly unprofessional and her demeanor has caused me significant emotional distress. Her unpleasant attitude has completely deterred me from returning to this..

Steer clear of this practice! ⚠️ Extremely unprofessional staff who are discourteous and unhelpful. I've observed the receptionist on FaceTime while ignoring incoming calls. Securing an appointment..

A compact, antiquated medical practice with minimal staff - just a single receptionist and one physician. The clinic experiences significant overcrowding. At present, scheduling is backed up to..

Utterly disgraceful. Securing an appointment is an absolute nightmare. When I need morning slots, I start dialing at 7:58am, and after approximately 200 attempts, I might—if I'm fortunate—snag a..

Dr. Mark is an exceptional physician, and the front desk staff, particularly Carol, are absolutely top-notch 👍

I visited this medical practice some time back to complete my registration in person, and it took an extended period before I was contacted, whereas another GP practice managed to process my..

Every single interaction with this establishment is a constant source of frustration. Whether I'm attempting to make a booking or handle any matter, complications always arise. This time, I was..

Terrible encounter with this medical practice. My daughter's mother has been a patient here for over a year, and it's consistently the same issue. She came to this country seeking better..

I've been a patient at this medical practice for years, and I must point out that one receptionist, Francine specifically, consistently demonstrates a rude and condescending attitude, always..

I've been attempting to contact the medical practice via their primary and secondary contact numbers over 100 times throughout the day. If you're unable to provide basic service, you should consider..

An exceptional medical professional who truly stands out from the rest. Highly recommended and a genuine pleasure to have as a healthcare provider.

I've been a patient at this medical practice for over 60 years, and they've consistently provided exceptional care. The staff is always welcoming, prioritizing patient safety, and Dr. Marks is an..

Dr. Marks and his team consistently demonstrate professionalism, treating patients with genuine care and conducting comprehensive examinations.

The receptionist at this medical practice is absolutely appalling. They consistently ignore phone calls, become confrontational during interactions, and speak in a condescending manner reminiscent..

Dr. Marks is an exceptional physician who provides outstanding medical care.

This is hands down the most incredible general practitioner I've ever encountered. Absolutely top-notch medical care and an incredible bedside manner that makes every visit comfortable and reassuring.

Waited for 55 minutes, first in line, only to be disconnected and forced to restart the process. My sole intention was to confirm my appointment details. Ultimately, I abandoned my attempt. Their..

I've been a patient at this medical office for 24 months, and everything has consistently gone smoothly without any issues.

Securing an appointment at this medical practice is incredibly challenging, and while they appear overwhelmed, the receptionist's demeanor borders on outright discourteous. Given my intense medical..

Exceptional customer support.... C, you are absolutely outstanding as a receptionist, truly a gem of an employee xx