BB

Brian B. 5 years ago • From Google

Rating

Bad

Endless Calls and No Response

I attempted to contact the practice via phone but encountered persistent connectivity issues, spending over half an hour on hold without success. Subsequently, I completed an online e-consult which resulted in a missed call during business hours when I was unavailable. Upon returning the call, I was met with another frustrating experience of continuous ringing for 20 minutes before ultimately abandoning my efforts. This incident, compounded by a previous instance where my prescription was erroneously overlooked twice, has definitively convinced me to seek alternative medical registration. While I remain open to revising my assessment should improvements occur, the current level of service is unacceptable and deeply disappointing.

Other reviews for The Burney Street Practice