SS

Sam S. 5 years ago • From Google

Rating

Bad

Endless calls frustrate patient seeking medical help

I'm completely frustrated. For four consecutive days, I've been calling at 8am and 12pm, and each time I'm informed there are no available appointments and no alternative solutions except to keep dialing. How many days are they willing to let me persist without providing any assistance? The system is utterly unacceptable and incompetent. I contacted 111, who recommended I see a doctor within 3 days, but when I relay this information to the receptionist, they simply instruct me to keep calling. How long are they prepared to let this absurd situation continue?

Other reviews for The Birches Medical Centre