RP

Ravi P. one year ago • From Google

Rating

Bad

Endless Calls, No Appointment Available

I initially believed I was the only one dissatisfied with this medical practice. However, after reviewing other feedback, I now realize I'm not alone in my frustration. SIGNIFICANT ISSUES WITH RECEPTION AND TELEPHONE COMMUNICATION. Undoubtedly the worst general practice I've ever encountered. Their phone lines consistently fail to open at 8am, forcing me to repeatedly dial for an hour. Even after 9am, when lines finally connect, appointments are instantly unavailable. I've attempted over 50 calls, experiencing the same problematic scenario each time. One receptionist arbitrarily cancelled my appointment without any notification. Her demeanor was extremely unprofessional, and she refused to provide her name during our interaction. I cannot comprehend how this practice tolerates such discourteous staff members. Why should taxpayers fund such incompetent services? They would be better off closing entirely. The practice is utterly ineffective and embarrassing. It's particularly shameful that patients must purchase their own sample containers from pharmacies, a responsibility that should be the clinic's.

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