Horizon Healthcare

Dr Dayah quickly arranged an urgent ECG with Nurse Alex at Horizon Medical Centre when I experienced heart-related concerns. By doing this, I avoided the lengthy wait and potential complications of..

They claim the physician was supposed to contact me, but that never happened. This holiday season has completely disrupted their scheduling process. I've been without my essential medication for a..

I deeply regret having to report that this medical practice deserves zero stars due to the extremely unprofessional behavior of their receptionist today. She was incredibly discourteous to a..

I've been undergoing physiotherapy sessions with Ghaffar Abdul for several weeks now. He consistently demonstrates a warm and supportive approach, guiding me through numerous exercises designed to..

The staff at this place desperately need to improve their customer interaction. The front desk personnel are particularly problematic. They consistently demonstrate a complete lack of courtesy..

Scheduled appointment through the app 25 days prior, I phoned to verify my spot on the call list, and the receptionist confirmed. Spent an entire day waiting, but no call came through. As a..

Absolutely terrible customer service!!!!

This reception is absolutely terrible, with staff displaying a shocking lack of professionalism and basic courtesy. Yogita, in particular, demonstrates a complete inability to communicate..

I cannot express enough appreciation for Horizon Healthcare. Their unwavering support has been exceptional. The general practitioners are consistently kind and attentive, always lending a..

Arguably the most poorly managed medical practice in the United Kingdom! Even after relocating from Halsbury Street to Stoughton Drive North, their appointment scheduling remains an absolute..

The front desk staff could seriously benefit from improving their interpersonal communication abilities. Their demeanor is extremely unprofessional and off-putting. People don't choose to visit..

You're instructed to call at 8am, only to discover over 20 people are already waiting in line. When you finally connect, the receptionist Andy abruptly hangs up. I called precisely two seconds past..

Absolutely Terrible customer service 👎 I attempted to schedule an appointment early in the morning, only to be informed they were completely full for the day. Frustrated, I personally visited the..

Honestly, the most problematic aspect of Horizon Healthcare is their front desk staff. The receptionist demonstrates an unacceptable level of rudeness and unprofessional behavior when interacting..

Absolutely terrible medical procedure, the medical staff display zero compassion or professionalism. Their interpersonal skills are completely unacceptable. I would prefer to avoid treatment..

It's truly disheartening to report the extremely poor quality of service at this medical facility. Repeatedly, I receive appointment notifications for my child, only to arrive and discover no record..

I've had firsthand experience with Horizon Healthcare through my mother, and it's truly an exceptional medical practice. Scheduling appointments is incredibly smooth, and the entire team radiates..

Absolutely terrible medical facility. I underwent a blood test and have been waiting three months without being able to schedule a follow-up consultation about my health status. I'm constantly..

Scheduled a pediatric check-up for my infant, and we've been waiting since 5:20 PM, still not seen by 5:22 PM. The staff explained a medical emergency caused a 20-minute delay. Why not communicate..

Pristine and elegant session. HCA demonstrated exceptional communication and incredibly swift replies. I felt thoroughly cared for and appreciated. Many thanks.