GR

Graziella R. 11 months ago • From Google

Rating

Bad

Endless hold for a simple gp slot

I'd give zero stars if I could. I've been struggling to schedule an appointment for my anxiety and depression medication due to their ridiculous phone system and automated process. By the time you navigate through all the questions and corrections, every available slot is gone. I've spent two weeks trying to secure just one appointment. Sadly, this is the only GP within my reach, leaving me with no alternatives. The receptionists are incredibly unhelpful, rudely suggesting I should have called earlier, but I've already wasted 30 minutes on their robotic system without any success.

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