CD

Clare D. one year ago • From Google

Rating

Bad

Endless hold music and zero help

I've been subjected to a mind-numbing musical loop for half an hour while waiting, stuck as the first caller in the queue. I'm attempting to assist someone who frequently criticizes this medical procedure, and I initially believed they were dramatizing their experience. Now I realize their concerns were completely justified - and to make matters worse, I've just been disconnected abruptly!!!!! This is utterly unacceptable I intend to formally report this to my local parliamentary representative

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