CB

Callum B. 3 years ago • From Google

Rating

Bad

Endless hold times and no real help

The reception team is welcoming, but the overall service falls far short of expectations and significantly impedes patient care due to the extreme difficulty in securing an actual consultation. Physicians appear to make a single cursory contact and then abruptly terminate patient interaction, which forces patients to repeatedly call back and endure lengthy hold times, only to ultimately be informed that no appointments are available. This practice is completely unacceptable, and I will absolutely be seeking medical services elsewhere at the earliest opportunity.

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