Wingate Medical Centre
RO
Rob O. 2 years ago • From Google
Bad
Up until recently, I had no issues with undergoing surgery; however, my perspective shifted slightly following last week’s experience. For three mornings in a row, I called precisely at 8 AM, hoping to receive a callback regarding my appointment. It seemed like a straightforward task, but unfortunately, that was far from the reality. Each day the phone line was perpetually busy between 8 and 8:20 AM. When I finally managed to connect after waiting on hold for an additional ten to fifteen minutes, the receptionist informed me that there were no available appointments for that day. She suggested either trying again tomorrow or visiting A&E or a walk-in center if it was urgent; however, I am not keen on sitting in an emergency room for twelve hours just to talk to someone and then having to call back again the next day. The same frustrating pattern continued over the next two days as well with identical results each time I tried reaching out. At one point during this ordeal, I attempted using patches but faced technical difficulties when they failed on me entirely. Ultimately, due to these ongoing challenges and delays in securing proper care through traditional means, I resorted to consulting an online doctor—incurring extra costs as a result of this situation. So thank you very much Wingate for adding that unexpected expense into my budget.
Jozef D.