Sidings Healthcare Centre
Hdhdh N. 7 years ago • From Google
Bad
Endless phone calls and zero help
I am completely repulsed by this alleged medical practice at Sidings and Brewery Lane Surgery. To begin with, several staff members are extraordinarily discourteous and display unwarranted attitude without provocation! NOT ONLY THAT.... attempting to schedule an appointment and being repeatedly told to call back the next day because they're "FULLY BOOKED" is incredibly infuriating. I was advised to ring again the following morning and naively thought, "This shouldn't be problematic". Three months later.... I've been dialing from 7:54am until approximately 10:00am, and when they finally answer around 10:00am, I'm met with "RING TOMORROW FULLY BOOKED". I would vastly prefer someone actually answering the phone at 8am instead of enduring endless beeping. I'm convinced numerous patients are experiencing this identical issue, and absolutely no action is being taken. Given the widespread negative commentary surrounding this surgery, I'm absolutely certain the employees and physicians are well aware of their abysmal service quality.
Utterly terrible customer service. Whenever you ring up, the front desk staff are both rude and unhelpful, with zero availability for appointments. Their standard response is always "Call back..
Sidings Healthcare Centre
Poppy P.
This medical facility is absolutely terrible. Securing an appointment is virtually impossible unless you have a personal connection to the front desk staff. The physicians display a shocking lack of..
Sidings Healthcare Centre
Ali A.
completely absurd. they never pick up calls and the front desk staff are incredibly discourteous. absolutely repulsive
Sidings Healthcare Centre
saira k.
Impossible to schedule an appointment. Extremely poor customer service.
Sidings Healthcare Centre
Ruky R.
The medical center provides a commendable service where general practitioners offer unhurried consultations and genuinely pay attention to patient concerns. While appointment scheduling can..
Sidings Healthcare Centre
Patrick K.
My spouse Cathleen and I have been long-standing patients at Brewery Lane and the Sidings Surgery. Throughout our time here, I have consistently experienced exceptional care and been treated with..
Sidings Healthcare Centre
Michelle B.
Sure, like many medical procedures, there might be some waiting involved, but the medical team goes above and beyond to provide attentive and comprehensive care.
Sidings Healthcare Centre
Jawaad A.
Utterly disgraceful medical procedure. Personnel completely uncooperative, Physicians equally useless. This facility deserves to be shut down or thoroughly examined. I STRONGLY ADVISE EVERYONE TO..
Sidings Healthcare Centre
Alice A.
Absolutely abysmal customer support team that consistently fails to pick up their phone lines. It appears they prioritize their own scheduling needs while leaving the general public to wrestle with..
Sidings Healthcare Centre
Wajid H.
The medical professionals here are truly exceptional, with Dr. Asmal and Dr. Sheikh standing out for their incredible patient care. They excel at identifying health issues and communicate complex..
Sidings Healthcare Centre
nisbah H.
Dr Asmal stands out as an exceptional physician. I highly recommend scheduling a consultation with him whenever possible.
Sidings Healthcare Centre
Sabiha D.
Couldn't get my appointment scheduled at the correct time
Sidings Healthcare Centre
Hanif R.
Stuck in an endless queue with no end in sight. The wait time to speak with someone seems interminable. Is their phone system malfunctioning? They urgently need to increase their staffing and..
Sidings Healthcare Centre
Sami A.
Top-notch medical facility in the neighborhood, with exceptional staff and a warm, personalized approach from Dr. Ismael who makes you feel right at home.
Sidings Healthcare Centre
Irfan B.
A physician who genuinely pays attention to your health concerns, provides targeted medication, and offers holistic strategies to address recurring issues. Unlike previous healthcare providers who..
Sidings Healthcare Centre
B C.
Medical professionals provide outstanding care. There is an issue with phone connections dropping when dialing the first digit, though after additional investigation, the clinic has recently..
Sidings Healthcare Centre
Nichola R.
I'd like to share my thoughts about Carron, a truly exceptional nurse. Her dedication to patient care is remarkable, consistently demonstrating an extraordinary commitment to those under her care...
Sidings Healthcare Centre
Mohammed R.
Exceptional care, I've been a patient at this practice for a decade, and I've never encountered any issues with the medical staff or reception. Whenever I call, scheduling an appointment is always..
Sidings Healthcare Centre
Roger A.
Staff at the front desk displayed an extremely unpleasant attitude. Completely unhelpful and unwelcoming!
Sidings Healthcare Centre
lemon h.
Scheduled for an 8:30 consultation, the clinic's entrance remained closed until 8:35. Upon arrival, we were abruptly informed that our appointment was cancelled. They assert they attempted to..
Sidings Healthcare Centre
Hina H.