RJ

Reeanne J. 6 years ago • From Google

Rating

Average

Endless phone queue and grumpy staff

The phone queue management is terrible. In our modern era, everything should be accessible online instead of enduring a 30-minute hold. Occasionally, receptionists accidentally disconnect calls, forcing you to restart the entire waiting process. Some staff members display an unprofessional demeanor, coming across as discourteous, impatient, and unhelpful. Despite these administrative shortcomings, the medical professionals are exceptional. I wholeheartedly endorse the clinic's doctors and sincerely hope they will modernize their appointment scheduling system.

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