Park Medical Centre
Skint E. 2 years ago • From Google
Bad
Endless phone queue frustration at medical practice
I waited on the phone for an excruciating 45 minutes, inching closer to the front of the queue, only to be abruptly informed that it had reached maximum capacity before being unceremoniously disconnected. This frustrating scenario repeated itself multiple times. It's particularly baffling that the Bretton practice manages the phone line for Park Road, yet they seem to have four receptionists on staff despite lacking a dedicated public phone line. Even more exasperating is the process of ordering medication. Despite meticulously writing down my requirements, without fail, at least one item is consistently omitted from my order. The entire experience leaves much to be desired and raises serious questions about the efficiency and reliability of their services.
I've been a patient at this surgery for over 25 years, and I must say, the change has been drastic. In the past, it was an excellent practice, but since Bretton Healthcare took over, it's become an..
Park Medical Centre
Sarah W.
After a prolonged absence from medical care, I recently found myself in need of a doctor's appointment. Registering with Anima proved to be an unexpectedly smooth process. Upon detailing my..
Park Medical Centre
Mr G.
This practice has sadly declined from its former glory. The once-reliable service has deteriorated, particularly in managing repeat prescriptions for those of us dependent on lifelong medication...
Park Medical Centre
Jay J.
I've been struggling for over a week, constantly dialing from 8 AM and even opting to hold my place in the queue, yet never receiving a callback. Last week, I phoned about my high blood pressure,..
Park Medical Centre
graham w.
I've experienced the most appalling service imaginable at this establishment. It's a travesty that I can't rate it lower than 1/5, as many others have pointed out. The latest fiasco began when I..
Park Medical Centre
Donovan W.
I attempted to reach out via phone today, but encountered significant difficulties. The reception line seemed to be malfunctioning, as it repeatedly disconnected before I could speak with anyone...
Park Medical Centre
A H.
I recently had a fantastic experience with this travel clinic. They were incredibly efficient, allowing me to secure an appointment for my travel vaccinations in just a matter of days after my..
Park Medical Centre
Tiwani T.
I've attempted to reach out by phone on countless occasions - I'm not exaggerating when I say it must have been at least two dozen times. Every single attempt was met with the same frustrating..
Park Medical Centre
Kleybson S.
I've been trying relentlessly to schedule a blood test, but it's been an exercise in frustration. Throughout the entire day, I've called repeatedly, only to be met with a perpetually full queue...
Park Medical Centre
Oksana J.
The front desk staff's ability to discern whether a patient requires a doctor's appointment significantly impacts the overall experience. Unfortunately, the medical professionals at this..
Park Medical Centre
Skint E.
I waited on the phone for an excruciating 45 minutes, inching closer to the front of the queue, only to be abruptly informed that it had reached maximum capacity before being unceremoniously..
Park Medical Centre
Geoffrey T.
The phone lines tend to be tied up for extended periods, presumably due to high call volumes. However, once I finally connected with a staff member at the front desk, I was pleasantly surprised by..
Park Medical Centre
Egle S.
One fateful morning, I awoke to excruciating discomfort radiating through my neck and shoulder, confined to a single side. Hopeful for relief, I reached out to my GP's office, anticipating a prompt..
Park Medical Centre
Mohammed P.
Obtaining an appointment at this establishment proved to be an insurmountable challenge. On the rare occasion when I managed to secure a slot, I arrived only to be informed that my appointment had..
Park Medical Centre
Zbigniew C.
I share the sentiment expressed by many others regarding this establishment. The medical care provided was utterly disappointing and fell far short of expectations. It's disheartening to report that..
Park Medical Centre
Stuart W.