New Eltham Medical Centre

The team here is exceptional, and the physicians are absolutely delightful! They're efficient with medication requests and responsive when you need to reach out. I truly appreciate all their..

I'd rate this practice top marks because Dr. Arora is truly exceptional as a general practitioner. However, the clinic's reputation is severely undermined by their absurdly long wait times,..

I recently met with Nurse Beverley and I must express how impressively she represents your medical facility. She is truly an exceptional, highly competent healthcare professional. Additionally, the..

The telephone booking system for a 13:30 call is utterly pointless and ineffective. I've just squandered 40 minutes repeatedly dialing from 13:30, desperately attempting to secure an appointment,..

Missed my scheduled visit two times in a row!

The appointment scheduling process is utterly absurd. It's essentially a game of chance to secure a slot during the extremely limited timeframe for booking, and even if you manage to get through,..

Endless Phone Frustrations - Their telephone system is perpetually stuck on an automated response, directing you to call back after 12 noon, which remains unchanged even when attempting contact..

Extremely poor and substandard service,

Exceptional customer service. The front desk team and doctors are incredibly supportive and accommodating. I'm truly impressed by their remarkable ability to maintain high-quality care during the..

Absolutely top-notch medical practice! Their digital appointment scheduling is incredibly user-friendly, eliminating the need to frantically phone at the crack of dawn like other clinics require...

This GP is absolutely absurd. I spent an hour on hold, and when someone finally answered, she curtly stated there was no screen and immediately hung up. This isn't my first encounter with their..

Always incredibly supportive and ready to assist

The staff provided a delightful and courteous experience.

Absolute worst medical practice imaginable!!! Appointments are perpetually non-existent, completely booked 100% of the time. This forces patients into emergency slots - only available if you call..

Visited the healthcare professional on Thursday, November 22nd, 2021. She was incredibly compassionate and put me at ease during the appointment. I highly endorse her services.

After relocating to this neighborhood approximately four years back, I initially experienced difficulties reaching the clinic by phone to schedule consultations. However, those communication..

Always eager to assist and welcoming

The medical staff here are incredibly kind and welcoming. Both the physicians and front desk personnel provide exceptional service with a friendly demeanor.

I was given a prescription by my doctor for a medication that's been discontinued. When I followed up the next day, they told me the GP would send an alternative and to call back at 1pm. Upon..

Extremely frustrating experience with this medical practice. Their phone communication is abysmal, and they even disconnected my call. I'm forced to give a one-star rating just to submit this..